Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified January 11, 2026

Easy to submit claim

Easy to submit claim. Great status communications. Quick reimbursement.

Insurer: MetLife

By: E & S

Verified January 11, 2026

SOPA NOTES AND PRE EXISTING CONDITION.

THE SOAP NOTES FOR EACH ITEM I CLAIM ARE SOOOO FRUSTRATING. THE DR'S DON'T NOTATE EVERYTHING, THEN IT IMPOSSIBLE TO GET THE STAFF TO SEND THEM VIA EMAIL. IF THERE IS AN INVOICE FOR MEDS THEN THERE IS A REASON FOR THEM....PLEASE STOP WITH THE SOAP NOTES. AND PRE EXISTING CONDITION... ON CAT HAS AN ALERGY THAT NEEDS MEDICINE SHE WAS ONLY 1 WHEN I SIGNED HER UP I HAD JUST RECEIVED A DIAGNOSES BEFORE I SIGNED UP FOR INSC SO I CAN NEVER GET REFUNDED FOR THAT EXPENSIVE MEDICINE. DATE OF EXPERIENCE IS THE LAST 3 YEARS I HAVE HAD INSURANCE.

Insurer: MetLife

By: Fergus

Verified January 11, 2026

Quick and easy claim processing.

Quick and easy claim processing.

Insurer: MetLife

By: Cathy

Verified January 11, 2026

Simple process to submit claims

Simple process to submit claims, very quick response, easy to use app.

Insurer: MetLife

By: customer

Verified January 11, 2026

I love the pet insurance with Metlife

I love the pet insurance with Metlife. They are quick to get all costs reimbursed and the process runs smoothly.

Insurer: MetLife

By: Keith

Verified January 11, 2026

Great coverage and payment method.

Great coverage and payment method.

Insurer: MetLife

By: customer

Verified January 11, 2026

The claim was reviewed and resolved…

The claim was reviewed and resolved quickly. Our reimbursement was made quickly. The submission process was easy. All-in-all it was a very user friendly experience so far.

Insurer: MetLife

By: Bryan R.

Verified January 11, 2026

Friendly & Efficient

Friendly reps, quick claims processing

Insurer: MetLife

By: Jessica

Verified January 11, 2026

Reimbursement is easy to do and your…

Reimbursement is easy to do and the responses are pretty quick. Never had an issue submitting anything and the website is simple to use and see what benefits you have.

Insurer: MetLife

By: Andrew Davis

Verified January 11, 2026

It’s great insurance

It’s great insurance. It’s reasonably priced and it helps out with my aging kitty.

Insurer: MetLife

By: Mike H

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