Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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No hassle when it comes to submitting a…
No hassle when it comes to submitting a claim. Quick to respond and issue refund. This will be my second year with them and I couldn't be happier.
Insurer: MetLife
By: customer
Buyer Beware - Small Print Clauses
Buyer beware. Small print clauses. Wouldn't work with us on a pretty common sense issue regarding orthopedic issues in the first six months. She was limping a little after getting up but went away after a few steps so I took her in for a check. In the app, I picked limp/lameness from the drop down on the claim because there aren’t a lot of choices. They denied my claim for pre-existing orthopedic issues and said I can never use their insurance for any related issues in her life. She was never diagnosed with dysplasia or lameness. I got an $800 estimate for X-rays from the vet but not doing it because nothing will be covered. We tried talking to the insurance company hoping they would see this as an app triggered unfounded misunderstanding. They couldn’t understand what the issue was. This is a mutt puppy mind you and not a hip issue prone breed. Not getting another cent of my money and lucky I don’t try to collect the first couple months of premiums I wasted money on. Your reply about small print and fraud blow right by the point. It was obviously not fraud with a puppy and was never diagnosed anyway, just enough legal BS to keep making money and blame the consumer. I see more bad reviews than good so I am guessing you will fold or change names. I really wish there was a local office to visit.
Insurer: Embrace
By: Mark Prorock
Trupanion makes doing best for your pet…
Trupanion makes doing best for your pet a reality. Their coverage is more full than other insurance plans where you have to read the fine print about what is covered and how often.
Insurer: Trupanion
By: Teri
Definitely Worth It
After submitting my receipts, I quickly received reimbursement for my pup's medical bills.
Insurer: MetLife
By: Maddi
I submitted 2 claims
I submitted 2 claims, and both were received and completed within a few days. This was impressive and very happy with the outcome. Money was sent directly to my bank while I was on vacation and made it very easy.
Insurer: MetLife
By: JOCELYN STELSON
Fetch pet insurance app is easy to…
Fetch pet insurance app is easy to navigate and to send claims. They keep you informed as the claim is processed too.
Insurer: Fetch
By: Diane K
First Claim With Fetch
Everything went exactly as it was supposed to. Great communication, pleasant people to deal with. Benefits paid were exactly as explained.
Insurer: Fetch
By: Gene Bach
Long time customer, never a problem
Many years ago I was introduced to Nationwide Pet Insurance when it was offered through my employer. It is easy to make a claim and payments were always accurate and prompt. I just adopted a new pet and Nationwide is my insurer of choice. I trust them and would not insure my pets with anyone else.
Insurer: Nationwide
By: customer
Good but takes awhile to start
I have heard great reviews on this insurance but it has been taking awhile for the insurance to get approved and started
Insurer: Nationwide
By: customer
Have had very good experience so far…
Have had very good experience so far with Pumpkin. One big claim was reimbursed in 10 minutes, which was remarkable! Very nice, American, human customer service who knows their product. No complaints at all, they are fair, professional and prompt.
Insurer: Pumpkin
By: Happy Customer