Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion are crooks
Trupanion are crooks. They operate with the intention of denying your claim and will go to lengths to try and prove pre-existing conditions then put the onus on you to disprove it. They are also inept. Small example of this - Blue Pearl submitted an invoice that had multiple line items. They looked at the first one, marked it as pre-existing and denied the entire claim. I had to follow up myself and have blue pearl dispute the other line items and that's when Trupanion paid up. Earlier they had taken minutes to deny the claim without any diligence. They have taken our money for years, increased our premiums and paid out almost NOTHING.
Insurer: Trupanion
By: SJ
I was extremely pleased with the ease…
I was extremely pleased with the ease of making a claim and then the time it took to get a response from Spot Pet Insurance.
Insurer: Spot
By: Patricia Vizzi
Our agent was very helpful and walked…
Our agent was very helpful and walked us through what to expect. The site made it very easy to tailor the coverage for my pets.
Insurer: Prudent Pet
By: Andy Montague
It was such a relief to have a…
It was such a relief to have a complication with MJ and an unexpected vet visit to have Trupanion cover the majority of that bill.
Insurer: Trupanion
By: Christine A Walsh
They pay claims fairly and promptly
They pay claims fairly and promptly
Insurer: Trupanion
By: Bernard
Overall okay
I like how easy it is to submit a claim. But I received no sort of alerts or emails or information about the process of my claim (if it was approved, if it’s being worked on, how much I will be getting back, etc.) I have to constantly check the app if I want to know that information AND on top of that my insurance premium went up a few dollars this year without them even mentioning it to me which I do not appreciate at all.
Insurer: Spot
By: Jenna Snyder
MetLife has made the claims process an…
MetLife has made the claims process an extremely pleasant experience. They don’t deny claims just to deny. Always had a payout with a quick turnaround. I’ve had other insurance companies and none have been this smooth and easy.
Insurer: MetLife
By: Lili
Best Pet Insurance
Easy to file claims. They have never denied a claim and are always prompt with payout. Absolutely recommend.
Insurer: MetLife
By: Sarah B.
Customizable Options, Confusing Claims
Spot offers a greatly customizable experience that is great for both of my two cats. I get exams, illness, and accidents covered for my older cat and illness and accidents covered for my younger cat. The amount I pay changes for them both based on the deductible I choose and what percentage of their visit is covered. The only issue I have with Spot is that their claims process isn’t clear. I might have an itemized bill and only want to claim what is covered by my insurance (for example, flea prevention is not covered) but there seems to be no way for me to indicate I am not claiming that which I feel affects the speed with which my claim is being processed.
Insurer: Spot
By: MC
Good prices and coverage
Good prices and coverage
Insurer: Prudent Pet
By: CAYIS.TICHAGMAIL.COM