Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Emailed forms over and had prompt…
Emailed forms over and had prompt response and receive reimbursement within days
Insurer: MetLife
By: Amy
I was extremely disappointed to find…
I was extremely disappointed to find out how little of the cost of the appointment was covered.
Insurer: Trupanion
By: Linn
My claim was processed quickly and…
My claim was processed quickly and easily.
Insurer: MetLife
By: Chris
Easy to upload documents and just a few…
Easy to upload documents and just a few days and you are reimbursed.
Insurer: Fetch
By: Kelly
Claims are processed quickly
Claims are processed quickly. No hassle.
Insurer: Pumpkin
By: Andy
Had spot Ins for a year and just…
Had spot Ins for a year and just recently started using it for my dog. Submitted my claim, the process was simple , easy and the reimbursement process was fast
Insurer: Spot
By: Maribel G
My claim was completed over a month…
My claim was completed over a month ago. It has been explained to me that the check for reimbursement was mailed on February 4th. Today is the 23rd. Check was sent from New York and I live in Maine. I’m still getting the same run around and no check has arrived. I’m extremely displeased!!
Insurer: Spot
By: Shari Hanover
Beware!
Unless you are insuring a puppy with absolutely no health issues, Figo will deny every claim by stating there is a pre existing condition. I had a rescue dog that I did not know any of her health history. She had a little arthritis, controlled with Carprofen. I learned of a small heart murmur on her first vet visit, she was fine for a year, suddenly developed congestive heart failure, had an emergency vet visit that cost several thousands of dollars. Figo somehow found her old records from the rescue organization that I had never seen and denied every single vet appointment and the emergency vet bill stating all were pre existing conditions. When I called them from the emergency vet they said they would cover 70%. I spent $50 a month for a premium that was completely useless. This company is a scam. Be very careful.
Honestly
Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.
Insurer: MetLife
By: David Logan