Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Slow to no repayments game
They sit on claims until after the first of the year so they do not have to pay claims and count them to the next year's deductible. Still dont have our vet listed after about three years of using them...but they sure are good at getting their payments on time from us!!!
Insurer: Pets Best
By: Mike
Be thorough!
It's fairly easy to navigate, but there are hidden "riders" within the wellness rider that can only be accessed if someone chooses to customize their plan. The details of the coverage are somewhat vague and I had to do a lot of digging to figure out whether or not spaying and neutering was covered. In fact, I had to resort to Google Gemini to help me find out. And there are several unnecessary add-ons that I wouldnt of known about had I not taken the time to review my policy carefully (located within the Wellness plan). I am thankful that my employer offers pet insurance through your company though.
Insurer: Nationwide
By: Chantelle Heether
Simple
Simple. Not too expensive. Good coverage. It's what insurance should be. No complaints.
Insurer: MetLife
By: Husky Dad
Avoid Pets Best – Costs Skyrocket, Claims Denied
Avoid Pets Best. What started as a $30/month policy jumped to $150/month in just three years, completely out of nowhere and with no changes to my policy or coverage. There was no clear explanation or justification for the increase. They also refused to reimburse a medically necessary dental surgery, claiming it was only covered if my cat had routine dental cleanings — a requirement that was never clearly disclosed and feels like an excuse to deny claims. Pets Best looks affordable at first, but once you rely on it, the costs skyrocket and coverage shrinks. I would not recommend this company to anyone.
Insurer: Pets Best
By: Yao
Low cost
Low cost, great coverage, easy to apply
Insurer: MetLife
By: Linda Ditmer
Always speedy and accurate claims…
Always speedy and accurate claims processing. Very pleased with the service received so far.
Insurer: Spot
By: SB
It was so easy to get my clefficiencyaim…
It was so easy to get my claim processed.
Insurer: MetLife
By: Cody Yeager
Helpful and easy…
Danielle was so helpful when we applied for the policy we felt like they cared and all my questions were answered. My submissions of my claims were replied to and answered immediately.
Insurer: MetLife
By: Christine
The process was very easy and the…
The process was very easy and the resolution was quick.
Insurer: MetLife
By: customer
It is an easy submission process when…
It is an easy submission process when it becomes necessary. Resolution is fair and quick.
Insurer: MetLife
By: Harry Miller