Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 09, 2025

Exceptional Pet Care Support – Highly Recommend MetLife!

MetLife Pet Insurance has been a true source of peace of mind for me and my beloved pets—Sophie (French Bulldog), Boots (Bobtail Cat), and Bagheera (Bombay Cat). With MetLife’s support, all three enjoy consistent health and wellness benefits that keep them active, happy, and thriving. Whether it’s routine care or unexpected vet visits, MetLife makes it easy to prioritize their well-being without the stress of financial uncertainty. The claims process is smooth, and the customer service is always helpful and compassionate. Thanks to MetLife, I can focus on giving my pets the best life possible. I highly recommend their pet insurance to anyone who wants reliable coverage and the confidence that their furry family members are protected.

Insurer: MetLife

By: Priscilla Davila

Verified October 09, 2025

Very helpful staff

I have had, at one time, 11 dogs covered under MetLife Pet Insurance and it gets pretty complicated figuring out and keeping them all separate. They have gone above and beyond the call of duty to help me with claims and also condolences when I’ve lost one of my fur babies.

Insurer: MetLife

By: Rhonda Trammell

October 09, 2025

I’ve been a customer of Embrace Pet…

I’ve been a customer of Embrace Pet Insurance for many years and all my pets have had coverage through this insurance company. It’s very easy to file claims and the processing time is quick and accurate.

Insurer: Embrace

By: PIA Wilken

Verified October 09, 2025

Very easy to navigate the website

Very easy to navigate the website. The review process is quick.

Insurer: MetLife

By: tami.batten

October 09, 2025

Thyroid carcinoma

Our girl, Phoebe has a thyroid carcinoma that we were able to get treatment for because we had pets best insurance. We are so happy that there are companies like pets best to help people in their pets time of need. Now we get to spend more time with our Phoebe!

Insurer: Pets Best

Veterinarian: Csu oncology team

By: Jasmine

Useful
Verified October 09, 2025

Reliable and accurate

I like the relatively easy claim submission. When you provide everything requested the payment is fast and accurate. They’re taking care of me and my three doggies!

Insurer: MetLife

By: TWF

Verified October 09, 2025

Very satisfied customer!

Easy submission of claims. Fast response and all claims have been paid! So refreshing in today's day and age. Makes a stressful pet situation much more manageable.

Insurer: MetLife

By: Lisa

Verified October 09, 2025

MetLife pet insurance is the best!!!

MetLife pet insurance has been a lifesaver. Claims are auper easy and they always treat me right and calculate everything perfectly. I highly recommend this company for your pets.

Insurer: MetLife

By: Jim K

October 09, 2025

Doing claim is easy

Filed a claim and it was easy

Insurer: Embrace

By: Siani Sanders

Verified October 09, 2025

Claims take way too long to review and…

Claims take way too long to review and approve. I submit several claims and there is no record for them. It’s been a mess

Insurer: MetLife

By: customer

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