Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You have the nerve to ask my opinion of…
You have the nerve to ask my opinion of Pets Best after the way they have NOT paid our legitimate bills submitted?!! This company sucks!! I have submitted dental claims twice to no avail! This time the are going to pay $150 of a $1500. bill!! That is rediculous! I will not continue to pay a 3 month fee of > $266. for what I have received in return! You people are nuts! I will also report this company!
Insurer: Pets Best
By: Patricia Lachance
Minimum Coverage
The process was easy. A lot of basic things not covered.
Insurer: Spot
By: Tammy Graf
Great Pet Insurance Company
Very easy to submit claims. They are quick to pay, customer service is easy to contact and helpful.
Insurer: MetLife
By: Jennifer Hudson
I can’t say enough good things about…
I can’t say enough good things about Healthy Paws! From the start, the entire process has been incredibly smooth and stress-free. Submitting a claim is super easy — you just snap a photo of the vet bill and upload it through their app or website. It literally takes less than a minute. What impressed me most was how quickly they process claims. I’ve had multiple instances where I received reimbursement within a few days of submitting — sometimes even faster. It gives me so much peace of mind knowing that not only is my pet covered, but that I won’t be waiting weeks to get reimbursed. Customer service is also top-notch. They’ve always been responsive and compassionate whenever I’ve had questions. Healthy Paws truly feels like a company that cares about pets and pet parents. If you’re on the fence about pet insurance, I highly recommend Healthy Paws. They’ve saved me thousands in vet bills and made the process painless every step of the way.
Insurer: Healthy Paws
By: Michele Ienna
Mini dachshund loves Pets Best.
"I have a mini dachshund that encountered sudden rear leg mobility issues. Since they are prone to back issues, it was most likely IVDD or an FCE. Sent to neurologist, er, and ended up just needing months of meds, crate rest, and accupuncture. Pets best took over a month to process the initial claim, which was understandable that it was the first claim I filed with them and they probably needed to ensure the my dog had not had any prior issues. They sent emails to let me know they needed more information on my claim. After the initial claim processed, the continued care claims were processed within a week. Very happy with this insurance and the claims process. Payment was prompt, receipt broke down the payment in easily understandable language. If you have a dachshund, insurance is a must, along with the acupuncture plan. "
Efficient Handling of Claim
Easy online claim filing, good claim status communications and timely claim processing & payment
Insurer: MetLife
By: customer
Exceptionally easy to input claims
Exceptionally easy to input claims. Usually quick reimbursements
Insurer: Healthy Paws
By: CTK
Love MetLife
Love MetLife, I'm so happy I purchased it when I bought my dog Fenway last October. I bought another puppy in August and got insurance for her also. Unfortunately I lost my 13 year old Puggle also in August. It cost over $2000 for that last evening of her life in the ER. Pet insurance wasn't a thing then. Every time I get a check, I'm amazed!
Insurer: MetLife
By: Sue O.
All submissions have been easy to…
All submissions have been easy to complete and file.
Insurer: Spot
By: CinQ
Wow factor
So far so good. Xena first exam has been covered and her flea medication. The processing was simple and I wasn’t asked for all this paperwork. The processing was easy and straightforward. I finally feel like I have a company that will actually be there for Xena.
Insurer: MetLife
By: Patrick B