Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 31, 2026

We have had Healthy Paws Insurance for…

We have had Healthy Paws Insurance for about five years with all three pups and every problem we’ve had they have taken care of promptly . It’s easy to do your claim online, take photos of your paperwork and your check arrives shortly thereafter. Best customer service ever.

Insurer: Healthy Paws

By: Vince Anderson

March 30, 2026

Website is very easy to navigate and…

Website is very easy to navigate and turn around time is excellent on reimbursement after deductable is met!

Insurer: MetLife

By: William Crawford

March 30, 2026

Orthopedic Report

I'd never recommend Embrace to anybody at this point. Signed up to cover my dog in January and had the vet fill out the orthopedic report. Even though the vet specifically didn't check any condition and said he was perfectly healthy, the rate adjustor assigned to me added a pre-existing condition to my coverage. After contacting the appeals team and having my vet once again confirm no pre-existing conditions for my dog, my appeal was denied. Promptly cancelled my coverage. If this is how they treat you at the beginning of a plan, I'd rather pay more somewhere else.

Insurer: Embrace

By: Michael

March 30, 2026

Customer service was terrific very supportiove and patient.

Customer service was terrific in helping me with a claim. Claim website not a good experience. Difficulty adding needed documentation. Notes receved from claim department were inaccurate. The note said needed documents when the documents had been received and acknowledged.

Insurer: Fetch

By: Dennis

March 30, 2026

Submitting expenses is always very…

Submitting expenses is always very simple and payment comes quickly.

Insurer: MetLife

By: customer

March 30, 2026

Excellent customer service and fast…

Excellent customer service and fast payment. Never any problems with coverage.

Insurer: MetLife

By: Sharon Saunders

March 30, 2026

Quick turnaround this time on my claim…

Quick turnaround this time on my claim and reimbursement

Insurer: MetLife

By: Pamela Prescott

March 30, 2026

Unbeatable Pet Insurance

I have used Met Life Pet for my dog for years and claims has always been a very prompt, smooth, and easy experience. Customer service is also top notch! I am currently opening a policy for my new cat as well. I will always use Met Life for my pet insurance needs.

Insurer: MetLife

By: RACHEL MANZIONE

March 30, 2026

It is easy to apply for reimbursement…

It is easy to apply for reimbursement and the wait for the payment is fast. Thank you Spot! You’re a great help!

Insurer: Spot

By: Vilma Nangca

March 30, 2026

Easy process to file claim

Process to file a claim for routine wellness visit was simple and the claim was processed quickly.

Insurer: MetLife

By: Riley

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.