Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 31, 2026

Pets Best was amazing!

I have Pets Best on all 3 of my dogs and it's something that you hope you never need, but when you do, you're glad you have it! My boy, Dublin, recently had a foreign body obstruction and needed emergency surgery to remove it. Of the $6,000, my out of pocket expense was about $1200. I am now the poster child for pet insurance and tell everyone I come in contact with about it! My claim was processed in about 2 weeks, but everything was as it was supposed to end deposited into my account as directed about a week after the claim was approved.

Useful
March 31, 2026

We have a very a very sick dog right…

We have a very a very sick dog right now. It’s comforting to know we have this insurance so we can put our efforts on Annie, instead of how much we’re spending.

Insurer: Trupanion

By: Suzy

March 31, 2026

Figo is amazing

Figo is amazing, my two furry feline girls are seniors , and beginning last year, it has been difficult for both, vet bills are very high and One of my girls has a "team" of vets Figo has been very supportive and the majority of the bills have been well covered . I always tell friends and clients(i am pet sitter) that pet insurance is extremely important i always recommend Figo

Insurer: Figo

By: Michele Shakir

March 31, 2026

Far too expensive for far too little coverage.

I'm canceling my policy. I started a Figo pet insurance policy in May of 2023 and got a discount using my Costco membership. Very disappointed with the very poor coverage made even worse by the expensive and ever increasing monthly premiums. We have submitted a grand total of 6 claims in 3 years. The claims were for visits costing us $1,443. We got a total of $302 reimbursed which is about 21% of the $1,443. In one year the premium went up 21%, and the next year it went up a very reasonable 3%, but this year it's going up over 10%. A total increase of over 37% in 3 years is far too much for far too little coverage. I gave it 2 stars instead of one for the ease of submitting claims electronically.

Insurer: Figo

By: Brett Chesmar

March 31, 2026

I looked different pet insurances and

I looked different pet insurances and , decided to go back to nationwide . Great coverage. Thanks

Insurer: Nationwide

By: Michael Lyons

March 31, 2026

Such a reputable company!

I have had dogs & cats all my life and never had insurance before. I felt very comfortable going thru Costco to get Figo cause of their reputation. Figo has treated me and my pets amazing prompt and any questions immediately respond and payment in my account fast. Thank you!

Insurer: Figo

By: Long Island

March 31, 2026

Thinks twice after reading my review

When our first dog died my wife found rescue, she made or pain easier, year after we saved life of another little joy. Both covered by PetsBest. I never had issues, paid 90/10, never cancelled Wellness Part, never complained about rising prices or claim processing time. Just loyal happy customer. All changed in one day. Little joy developed teeth issues. Took him to vet - he needed 12 teeth removed, life saving situation. Emergency situation! Pets Best claimed your dog health is our number one priority!?? They simply denied claim saying you have to wait 13 months before anything can be done!!!! Imagine you need live saving surgery and your insurance telling you to wait! Appeal says same - keep your dog in pain for 13 months until we will cover it. You people have no hearts at all!

Insurer: Pets Best

By: Alex

March 31, 2026

Quick & Painless Claim Setup

Quick & Painless Claim Setup. Fast reimbursement.

Insurer: Embrace

By: D. Gildner

March 31, 2026

Denial of surgery

I had been paying on time every month for this service and when my vet said my cat did not have a pre existing condition and needed surgery it was denied. How can someone who has never seen my cat deny surgery he needs? So sad!!

Insurer: Prudent Pet

By: luvwooflive.com

March 31, 2026

Staff have always been very helpful and…

Staff have always been very helpful and informative for me. The coverage has helped my fur babies a lot over the years

Insurer: Trupanion

By: Bernice

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