Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 13, 2025

Trupanion makes my dog's life possible even though she has cancer

I am grateful to have Trupanion coverage, as it would be difficult to afford cancer treatments for my dog without it. Trupanion is very quick to assess invoices and reimburse me: it happens within days of my putting my invoices into the Web site. I find the Web site easy to use, and the instructions clear. Claire's cancer is manageable with this comprehensive coverage.

Insurer: Trupanion

By: Tracey

Verified November 13, 2025

Emergency Room Visit

Dog had to go to emergency room and the hospital was able to connect with Trupanion and do my refund right there at the hospital where I did not even need to file a claim such a great convenience I would give more than five stars for this if possible

Insurer: Trupanion

By: Scott

Verified November 13, 2025

The company did well with explaining…

The company did well with explaining each option and what each option cost and at the end, they did a good job explaining what my option covers and doesn’t cover also the website it was a nice easy layout to maneuver through

Insurer: Nationwide

By: customer

November 13, 2025

Denied claim - Won't be keeping this insurance

There was very little communication during the claims process and when you call someone....they can't help. They can just tell you it's been reviewed. Then the claim was denied for "pre-existing" but there was not pre-existing. I will be cancelling this insurance.

Insurer: Pets Best

By: Jennifer

Useful
Verified November 13, 2025

I liked the $10,000 annual coverage…

I liked the $10,000 annual coverage despite the $2,500 annual deductible. All pet insurance policies don’t cover pre-existing, so that clause was off the table as a consideration. Paying $50 a month to get $10,000 protection was a no-brainer.

Insurer: MetLife

By: Dionisio Goden

Verified November 13, 2025

Easy and fair

The ease in submitting the claim and they reviewed fairly.

Insurer: Pumpkin

By: Jessica

November 13, 2025

What a scam

Have had insurance for more than 10 years. First claim denied. Dog had eye infection. Denial excuses make no sense. Don't waste your money. Put aside 100 bucks a month into a savings account.

Insurer: Pets Plus Us

Veterinarian: Dunbar Animal Clinic

By: joel

Useful
November 13, 2025

Highly Recommend Pets Best

My dog, Rudy, has a chronic condition that requires ongoing treatment, and I honestly don't know what I would have done without Pets Best. Their coverage has made it possible for me to provide Rudy with the care he needs without worrying about the financial burden. The claims process is simple and straightforward, and I really appreciate how Pets Best keeps me updated every step of the way. They also provide clear, easy-to-read summaries of what's covered and reimbursed, which makes everything transparent and stress-free. I'm so grateful for the support they've provided to both Rudy and me — I would highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance.

Insurer: Pets Best

Veterinarian: Smyrna Animal Hospital

By: Julie

Useful
November 13, 2025

Very easy to submit the claim!

Very easy to submit the claim!

Insurer: Embrace

By: Jennifer Traverso

Verified November 13, 2025

Great experience

The claims portion is so easy to use. Well explained and fast. We made claims and 2 hours later they were complete. Great experience!

Insurer: Embrace

By: Daniel Cunningham

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