Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 13, 2025

Great Pet Insurance

quick response, easy to submit claims, great communication

Insurer: MetLife

By: Enrique

Verified November 13, 2025

Metlife Pet Insurance is a must have with pets

I have been with Met Life Pet Insurance for 2 years now from day one after adopting both our cats. The rescue I adopted from actually recommends them. It has been a lifesaver financially as both cats ended up unfortunately having health issues later on. Submitting claims is easy, you can even submit from the app. Reimbursement is usually within a week, just make sure you submitt your payment receipt, the invoice, and the soap notes from your vet to avoid a delay. I have called maybe twice and have had great customer service. Also call over the phone to enroll for unlimited benefits as it is not an option if you enroll online. I found this out when renewing over the phone with a question and the agent told me about the unlimited benefits. It does cost more.

Insurer: MetLife

By: Noelle

Verified November 13, 2025

I am grateful that there has been quick…

I am grateful that there has been quick review of the claims I have submitted. It's important to me that I can receive my money for having this insurance since I am on a fixed budget.

Insurer: MetLife

By: Deborah

Verified November 13, 2025

My experience was amazing just like I…

My experience was amazing just like I had made great experiences before! I was at the emergency clinic with my GSD and the invoice was pre approved within few minutes. I was able to focus on my girl and later paid just my portion! I am so glad I have chosen this insurance for my fur babies! Thank you so much Trupanion !

Insurer: Trupanion

By: Rodaba

November 13, 2025

My ragdoll has coverage through fetch…

My ragdoll has coverage through fetch since he was just under one for the last 1.5 years. He had a bout of not eating and was taken to emergency. That bill was covered as expected, entire bill less the 20% co pay and deductible. Now this year his plan has increased 5-10$ per month and now with no warning they are not covering taxes. When questioned they said policy has not changed that his policy never included taxes and fees. That you could have chosen a different plan that covered taxes. Bullshit. There was no option for that to be covered. I chose $10000 coverage at 80% and $250 deductible. The only other option was to add a wellness plan. So now his $600 vet emergency is only covering 150. But according to them I am crazy because his plan never had tax reimbursement coverage

Insurer: Fetch Canada

By: Mf

Verified November 13, 2025

The Best!

I was pleasantly pleased when VCA Simmons Animal Hospital put in a claim for my 22 month old's EKG as a pre-op exam along with Solloquin. The cost was originally $103.00 and my out of pocket for this came to $25.98. A wonderful thing to have, hopefully for only prescriptions and non-emergency services not covered by the VCA Care Club plan.

Insurer: Trupanion

By: Maxine

Verified November 13, 2025

Easy claims processing

Easy claims processing, customer service is outstanding and understandable explanations

Insurer: Pumpkin

By: Tracy

Verified November 13, 2025

They are always on top of my claims and…

They are always on top of my claims and very professional on phone .

Insurer: Pumpkin

By: Angelina

Verified November 13, 2025

Fetch makes it easy to file a claim

Fetch makes it easy to file a claim. Gives excellent information on wait time for review and finally when paid. Great company!

Insurer: Fetch

By: Lois

Verified November 13, 2025

Quick service!

Quick service!

Insurer: Trupanion

By: Kim

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