Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 20, 2026

I had previously paid my annual…

I had previously paid my annual deductible and decided to increase my pets coverage you chose to cancel my policy and start a new policy and charged me the additional full deductible that I had to meet again. And then it takes you for over a week and a half the payout claims that you already have the records for and it's just medication refills

Insurer: MetLife

By: customer

Verified February 20, 2026

The turn around time from submitting a…

The turn around time from submitting a claim and receiving payment plus the percentage of the payment is great. Any questions I may have is answered quickly.

Insurer: Pumpkin

By: Carol Garvin

Verified February 20, 2026

Claims are fast and easy to do

Claims are fast and easy to do. The money is directly deposited in my bank account.

Insurer: MetLife

By: Sheila

Verified February 20, 2026

MetLife has been fantastic

MetLife has been fantastic. I cannot recommend this pet insurance any higher than a five star. You do have to pay the bill up front and they will not submit payment to the vet clinic but other than that I have found them to be reasonably priced with exceptional service and prompt handling of my claims. I had two other pet insurances before MetLife but I will not change again.

Insurer: MetLife

By: STACY COON

Verified February 20, 2026

The process was seamless

The process was seamless. I submitted receipts and payment was reimbursed a couple days later. Great service and coverage. Thank you I have referred a few friends to Healthy Paws

Insurer: Healthy Paws

By: Deana Robbins

Verified February 20, 2026

Very easy to file a claim

Very easy to file a claim, and claim was processed quickly.

Insurer: MetLife

By: Robert A.

Verified February 20, 2026

Metlife Pet Insurance has been great

Metlife Pet Insurance has been great. They process claims extremely fast and process the payment just as fast.

Insurer: MetLife

By: Cheryl Nocella

Verified February 20, 2026

It was an exceptionally good…

It was an exceptionally good experience. The turn around for the claims went smoothly and quickly.

Insurer: Figo

By: Sandra

Verified February 20, 2026

The claiming process is very…

The claiming process is very streamlined and the coverage is excellent in my perspective.

Insurer: MetLife

By: customer

Verified February 20, 2026

Very quick with processing claims

Very quick with processing claims, and clear communication

Insurer: MetLife

By: customer

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