Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified May 31, 2026

Insurance claim

My claims were reviewed and processed in a very timely fashion.

Insurer: MetLife

By: customer

Verified May 31, 2026

I still have yet to be reimbursed for…

I still have yet to be reimbursed for my dog Charlie browns vet visit.

Insurer: ASPCA

By: Adam Agueros

Verified May 31, 2026

Every pet should have coverage!

Recently my baby became paralyzed and required an expensive surgery. ASPCA quickly reimbursed me for the costs!

Insurer: ASPCA

By: Tamara Loud

Verified May 31, 2026

Prompt and easy claim process

Prompt and easy claim process

Insurer: MetLife

By: customer

May 31, 2026

For me they have been the best…

For me they have been the best insurance company ! Better then for us human They took care of my $2000 pet bill very quickly I love this pet insurance Thank you Embrace

Insurer: Embrace

By: Asimina Gressis

Verified May 31, 2026

Great Partnership - Great Follow-through

Received pre-approval for a major surgery. Fetch carried through like champs! My little Cooper is healing quite quickly and has his follow-up in a little over a month. I remain certain that Fetch will be with us through that, as well. Thank goodness for companies like Fetch who stand behind their products and services! My little Eddy is covered, as well!

Insurer: Fetch

By: Roger Eich

Verified May 31, 2026

First time filing a claim

The website was understandable and easy to use to file a claim. The Spot team answered all of our questions with out much of a delay. This was the first time our kitty went to the emergency vet, and we’re glad we had Spot insurance.

Insurer: Spot

By: Erin H

Verified May 31, 2026

Their claim service is WONDERFUL.

Their claim service is WONDERFUL.

Insurer: MetLife

By: Diane Bachman

May 31, 2026

Very disappointed with Healthy Paws

Very disappointed with Healthy Paws. I have had a policy for my 4 cats for over 12 years at the limits I chose. A few months ago, Healthy Paws changed my plan. Coincidentally as my pets are at an age where they will begin to need more care. My plan went from $100 deductible - 10% coinsurance to $500 deductible- 30% coinsurance. This is a very unfair practice and of course, they know it is difficult to find another plan now that the pets are older. This has soured me on Healthy Paws and I would never recommend them. To me this feels like a very shady practice. :(

Insurer: Healthy Paws

By: Iris Gonzalez

Verified May 31, 2026

I had no issues with putting a claim in…

I had no issues with putting a claim in and getting reimbursed.

Insurer: Fetch

By: Sandra

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