Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified May 31, 2026

6 Stars!

If I could, I would give our claim experience 6 stars! Start to finish the process was easy, seamless and professional. Highly recommend Met Life Pet Insurance.

Insurer: MetLife

By: Kathy

Verified May 31, 2026

The ease of submitting a claim is great!

The ease of submitting a claim is great!

Insurer: MetLife

By: customer

Verified May 31, 2026

Very easy to file claim and payment is…

Very easy to file claim and payment is usually the next day..

Insurer: Trupanion

By: Rhonda Franco

Verified May 31, 2026

I am happy whenever my pet has a vet…

I am happy whenever my pet has a vet visit because not only is he going to get a good report, but I know that the claim I file with MetLife Pet Insurance is going to be paid promptly. The filing process is easy and the website is very user friendly. Highly reccommend!

Insurer: MetLife

By: Phyllis Nelson

Verified May 31, 2026

Such an easy process and quick…

Such an easy process and quick turnaround time!

Insurer: Trupanion

By: Jenny

Verified May 31, 2026

I don’t recommend this pet insurance

I don’t recommend this pet insurance. They have no coverage. They reimburse only some part of the vaccines like rabies, bortadella $25/each. I’m paying $95month since 2023 and when my pup had an issue. They said they won’t cover any Tx unless I paid the deductible $5k. And the cost of tx is $900. I canceled it right away. And the lady trying to talk me out of it and said if you cancel you will spend the whole amount of her tx which is I’m doing for 3years already. This is absolutely scam. I spend $3400 for nothing for 3years paying $95/month. Don’t make the same mistake.

Insurer: Spot

By: Leighla

Verified May 31, 2026

4 days to paid over a 3 day weekend!

This claim was submitted Friday before a long weekend. It was processed and paid in 4 days from submission or they took one working day. It’s a no games process, if you follow it. They have insurance explaining webinars on Wednesdays and answer case by case questions. I’m very pleased with their responsiveness thus far - as I have been with their other insurance products.

Insurer: MetLife

By: Maisie’s Family

Verified May 31, 2026

Great experience!

Working with MetLife has been a great experience - a fast and easy process with submitting claims. I wish I signed up for MetLife sooner! Thank you for your help in protecting Ralph!

Insurer: MetLife

By: customer

Verified May 31, 2026

Quick response

Initial claim was handled quickly...

Insurer: MetLife

By: John

Verified May 31, 2026

Submitting a claim is easy

Submitting a claim is easy and it is reviewed with in 3 days with a decision.

Insurer: MetLife

By: Julie Marlow

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