Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified June 01, 2026

the claim submission process is so…

the claim submission process is so simple and the payment is always paid out within a reasonable time - MetLife makes taking care of my girl pup easy!

Insurer: MetLife

By: kristin g

June 01, 2026

PetsBest Pup’s Best

Our pup has always been well cared for and PetsBest has always been there when we needed them. Pup has chronic and ongoing allergies requiring vet visits and medication and outside of reaching our deductible, most treatments and pharma have been covered. we would not consider any other insurer.

Insurer: Pets Best

By: AEC

Verified June 01, 2026

The process was very simple

The process was very simple. The only difficulty I had was in how to pick what health problem it was. But after I got used to the list, it went much easier. I called once and the customer service person was very helpful. The reimbursement is quite quick as well taking about a week or so.

Insurer: ASPCA

By: Helen

Verified June 01, 2026

It said the wellness funds would be…

It said the wellness funds would be immediately available. After I went to purchase the policy it charged two months up front which is bs THEN it said it was only 80% reimbursement with a deductible which was supposed to be just for the illness coverage?

Insurer: Nationwide

By: Mitchell

Verified June 01, 2026

All I had to do was send copies of my…

All I had to do was send copies of my bill and office notes... it couldn't have been any easier!!!

Insurer: Trupanion

By: Harley

Verified June 01, 2026

Speedy reimbursement is most…

Speedy reimbursement is most appreciated.

Insurer: MetLife

By: customer

Verified June 01, 2026

Don’t hesitate purchase the policy …

There are not enough words that could describe my appreciation for MetLife Pet. They reimbursed us almost $5,000 for my sweet LuLu’s surgery. Every person I spoke with was knowledgeable and so kind and helpful. It was an easy process and so worth the money! I will never let any of my fur babies go without this insurance!

Insurer: MetLife

By: Leslie Rhinehart

Verified June 01, 2026

Unfortunately my Lab has had a broken…

Unfortunately my Lab has had a broken leg and some mass cell tumors. MetLife was amazing in both situations. Never called or spoke with anyone. Just followed directions online and provided what they asked for and the check showed up.

Insurer: MetLife

By: Kevin R

Verified June 01, 2026

Loyal Customer

For the most part Trupanion has been fantastic! I would love for annual exam to at least be partially covered. There are a few other things that I’d love to see covered as well. I’m grateful to have the coverage as I’ve been with Trupanion for 13 years!!

Insurer: Trupanion

By: Laura

Verified June 01, 2026

adoro claims experience

I was very pleased with how quickly I received my reimbursement!!!

Insurer: Adoro

By: Debra

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