Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified June 01, 2026

This past year when I file a claim…

This past year when I file a claim everything seems to be going a lot smoother. The claims have been processed in a few days and not weeks. Thank goodness. I appreciate the prompt reply. Thank you, Dorothy Shue

Insurer: MetLife

By: Dorothy Shue

June 01, 2026

I have had my dog on this insurance…

I have had my dog on this insurance since a puppy. They constantly increase rates, state they cover unlimited but fail to mention constant normal procedures they do not cover and constantly increases rates. I have not been able to ever get money back and suggest finding a place that covers routine care especially preventative. Unless your dog is very sick its better to put the amount of money you want to spend on your dog monthly, in a dog savings account, find a better insurance that has more wide benefits and keep your deductible at a high amount while doing this to a sufficient saving amount, then cut them loose.They process claims quick but rarely do you qualify for any refund due to fine print and exclusions

Insurer: Healthy Paws

By: Josh Despain

Verified June 01, 2026

Adopted a cat from shelter and a few…

Adopted a cat from shelter and a few days later signed up with Fetch. Was healthy but developed health issues a few days later and made two vet visits and two pet hospital visits (one was overnight stay) all within 5 days that week. Needless to say, it was very expensive. I wrote a letter to Fetch explaining all the facts of the situation, all prior to insurance starting. I just received reimbursement for the majority of medical bills thanks to the Pre-Ex Protection included in my policy. I was so grateful for this unexpected reimbursement of medical costs. I would recommend Fetch for your fur babies.

Insurer: Fetch

By: Susan

Verified June 01, 2026

It was easy to file the claim and…

It was easy to file the claim and appreciated being kept informed.

Insurer: Fetch

By: Carol Sartain

Verified June 01, 2026

Two Thumbs Up Great Pet Insurance

Easy online access to submit estimates and claims, and to review account details. Comprehensive coverage. Fast reimbursement turnaround. Polite, helpful, and friendly customer service.

Insurer: Pumpkin

By: Andria

Verified June 01, 2026

App is easy to use and claims are…

App is easy to use and claims are always quickly reviewed!

Insurer: MetLife

By: customer

Verified June 01, 2026

Reasonable pricing for three cats

Reasonable pricing for three cats. Was able to decide the deductibles amount and amount coverage up to so each cat is custom to fit affordability. Did have to final a claim on one of my cats that found possible cancer. Spot paid out the claim over my deductible in very quickly. Filling out the claim was easy.

Insurer: Spot

By: Diane Wilson

Verified June 01, 2026

Claim processing is very quick.

Claim processing is very quick.

Insurer: MetLife

By: return customer

Verified June 01, 2026

Easy and quick process to submit my…

Easy and quick process to submit my claim.

Insurer: MetLife

By: customer

Verified June 01, 2026

Thankful to have the financial help

Thankful to have the financial help. Not a good time with our pet but Metlife was quick and easy to work with.

Insurer: MetLife

By: Cathy

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