Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,345 total


Verified April 05, 2026

Great service made a rough time much easier

Your response to my claim was prompt and efficient. Unlike an insurance company I'd had for a previous pet you contacted my vet yourself rather than making me send you a bulk of paperwork on Shelby's procedure. Payment was speedy and as specified in the contract.

Insurer: Fetch

By: Sandi

Verified April 05, 2026

Let me start with Todd

Let me start with Todd, at ext. 6276, the Agent who guided me to adjust a plan to perfectly meet my needs for my cat. He was an asset to Nationwide Ins. Co. As I believe with all insurances, they’re only as good as when you need them and how they perform then. Only once a claim is needed to be processed will I be able to better review Nationwide Pet Insurance. Thank you

Insurer: Nationwide

By: SHEILA DIFILLIPPO

Verified April 05, 2026

Five stars

The premium is reasonable, claims are easy to file, and claims are paid fast.

Insurer: ASPCA

By: Kristan Hoffman

Verified April 05, 2026

Quick

Quick, easy, paid super fast.

Insurer: Trupanion

By: Linda Satchwell

April 05, 2026

Remember in life what you pay for what…

Remember in life what you pay for what you get amazing service became a member few days ago submitted a claim for my puppy and got approved in few mins keep up the job remember customer service is the key I don’t care I am paying but when I get it back and I am protected my pet

Insurer: Embrace

By: Bobby Jagtiani

Verified April 05, 2026

Claims are quickly acknowledged and…

Claims are quickly acknowledged and resolved with absolutely minimum of effort and very quickly

Insurer: MetLife

By: jae eun myung

Verified April 05, 2026

They cover nothing

They cover nothing. Everything my puppy had done they did not cover. I can put the money I pay monthly in the bank. If my puppy needs a vet I’ll just use that money. I will say they do have great customer service and everyone I spoke with was very nice. My vet bill was well over a thousand dollars. They covered 121.00 of that bill.

Insurer: Trupanion

By: Amber

Verified April 05, 2026

Claim handled quickly and received my…

Claim handled quickly and received my reimbursement within a couple of days. Coverages are clear and easy to understand. Notably, my claim had services billed as a packaged deal, and unlike AKC pet Insurance (who deny coverage for anything included in "bundle/package" vet treatment deals), it was still able to be processed without needing to submit itemized invoices which is great.

Insurer: Spot

By: ZM

April 05, 2026

Trupanion pet Insurance ensured my 12 year old dog got prompt and thorough care.

Trupanion pet Insurance ensured my 12 year old dog got prompt and thorough care. He randomly developed a Gastric Dilatation-Volvulus late at night knowing we had insurance coverage for what ever the vet needed to do I was able to tell the Vet to do EVERYTHING they could do to save my babies life. He survived the sugery and was in the hospitals ICU for 2 days and 2 nights. They covered everything!! We paid the emergancy vet fees, the deductible and 10%, Trupanion covered everything else including the perscription dog food and all the medications. I could not be any happier with the service we received from Trupanion . They saved my dogs life.

Insurer: Trupanion Canada

By: Erin McIntyre

Verified April 05, 2026

Thank you for the prompt response to…

Thank you for the prompt response to our claims. Customer service is a great resource and responds to my questions.

Insurer: MetLife

By: Denise

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