Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,710 total
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Claim was ok, insurance works quite good and fast
Claim was ok, on time, but a short question…Two weeks 3 emails and no answer from insurance, bad experience so far. After Trustpilot kind intervention, they contact us and provide all information and we are good now. From 1 to 4 stars! Thanks
Insurer: MetLife
By: CAROLINA GONZALEZ RIVERA
Reviewed my vet invoices and made the…
Reviewed my vet invoices and made the determination to reimburse in a timely manner
Insurer: MetLife
By: JP
Claims
Quick response for my claims Payouts are quick
Insurer: Fetch
By: Norman Landry
very quick turn around on claim
took my pup to emergency vet on a saturda...and My claim was approved in less than 24 hours over the weekend and I had my money deposited back by next business day! I am super impressed with how fast and easy it was to send in my claim.
Insurer: Trupanion
By: Nicole Pellegrini
Process
Usually quite responsive to submitted claims. If they need other information, they do request it without wait. Customer service responsive and courteous
Insurer: MetLife
By: customer
Great customer service and very fast…
Great customer service and very fast turnaround with reimbursements. Communication is always polite and professional as well. I highly recommend Embrace Pet Insurance
Insurer: Embrace
By: Victoria BECK
This was the first time using insurance…
This was the first time using insurance after having it for many years. I was so grateful to have it, in the middle of a very stressful health event for our sweet dog. Not even it made a huge difference in the overall expense, but the approval was very fast and the process very seamless. I also appreciated the call follow up to make sure that all was well and checking if I had any questions. Definitely a way better experience than human health insurance. Thank you!!
Insurer: Trupanion
By: Narcisa
The company is taking forever to…
The company is taking forever to approve my claims. They approved claims that I recently submitted but still have not approved claims from previous appointments.
Insurer: Pumpkin
By: Brittany Mignoli
My first claimed was processed within…
My first claimed was processed within minutes however the second it has been a week. I called to find out why the second was not processed but the explanation was not very clear. Still waiting to be processed.
Insurer: Pumpkin
By: Anna
Filling a claim
Customer service was very professional and helpful with information on filling our claim.
Insurer: Trupanion
By: David Peterson