Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified February 13, 2026

Spot has incredible customer service…

Spot has incredible customer service and delivers claim payments quickly and efficiently.

Insurer: Spot

By: Lacey

Verified February 13, 2026

So thankful for Spot Pet Insurance

So thankful for Spot Pet Insurance. The insurance and the ease of uploading the claims is so easy. Great company!!

Insurer: Spot

By: Laura Courtley-Todd

February 13, 2026

Thank You Pets Best

Thank You Pets Best! I have been with Pets Best for 9 years. I got it when my dog was just a puppy. They have been great! Fast and efficient with claims. Illnesses and accidents happen unfortunately. It's given me such peace of mind to know I can take my dog to the vet and not have to worry as much about how much are tests and treatments are going to cost me!!

Insurer: Pets Best

By: Katie

February 13, 2026

Thankful

Thankfully, this was my first time using the insurance, and the process couldn't have been easier or smoother. Claims were paid exactly as advertised, everything was clear, and the process was fast.

Insurer: Pets Best

By: alan jacobson

Verified February 13, 2026

MetLife improved our dog’s life

MetLife helped us pay for a critical surgery for our dog which will vastly improve his quality of life. This company is caring and it’s so simple to submit receipts, we got the verdict back quickly, and we were so pleased with the outcome. Now we can focus on our dog’s recovery and not have to worry about bills. We couldn’t be happier with this service and we’re so happy we went with MetLife.

Insurer: MetLife

By: natalie

February 13, 2026

Fetch is an absolute SCAM...

Fetch is an absolute SCAM.... DO NOT go ahead with this company. Denied my dogs knee surgery, even though the knee was completely healthy during the $1,800 in insurance premiums they collected. They require a medical exam prior to accepting your dog, but they don't tell you what will be excluded if you ever file a claim (although they claim "everything is covered", that is an absolute lie), they keep that info to themselves to they can go ahead with denying your re-imbursement and scamming you.

Insurer: Fetch

By: customer

February 13, 2026

Trupanion is NOT GOOD

Trupanion is the worst of the pet insurance policies. They have denied every basic claim i have ever made and i have had to go back and fight them all. Eventually they paid. But they don’t do it out of obligation or good will. There are so many better and more affordable companies out there. Do not waste your time with trupanion. Even my veterinary office has changed who they recommend.

Insurer: Trupanion Canada

By: Lanny Annie

Verified February 13, 2026

The process over all is very easy and…

The process over all is very easy and not complicated. Communication from MetLife was very much appreciated each step along the way as far as submission confirmation, updates, and completion. The claims were processed quicky as well as the reimbursement. All of this is a huge plus and reflective of great customer service. Thank you.

Insurer: MetLife

By: Tracy D.

Verified February 13, 2026

Excellent company. Great customer service. I would recommend Met Life for all your insurance needs.

Great experience with services and it’s very easy to file insurance claims.

Insurer: MetLife

By: DEGEERE, WAYNE

Verified February 13, 2026

Fast and Easy!

Fast and easy!

Insurer: MetLife

By: Ashley

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