Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Submitting a claim is fast and easy
Submitting a claim is fast and easy. And the claim is paid within just a few weeks. I couldn't be happier with the whole experience.
Insurer: MetLife
By: Unhappy Customer
Most of my reimbursement claims are…
Most of my reimbursement claims are denied on the grounds of a pre-existing condition. This denial is based on a previous report from a university veterinary hospital mentioning suspected illnesses before the dog was adopted, but this report draws no conclusions. I am seriously considering cancelling this insurance.
Insurer: MetLife
By: Jeff Gomes
Initially ok, but then improved.
The experience wasn't great at the beginning, due to delays from what is posted about your turn around time. I had to follow up with your team several times to get my claims processed after several weeks of waiting. Once I reached out they were processed within two days. I appreciate that.
Insurer: Pumpkin
By: Michael Liptak
Great comfort in knowing we have Pumpkin
I had to rush my cat Missandei to the emergency vet hospital late one evening. It was scary not knowing what was wrong with her. It was a great comfort to know that she had Pumpkin Pet Insurance. I also love the easy of being able to submit claims online through their app.
Insurer: Pumpkin
By: TERESA JONES
The quickest claim processing time i…
The quickest claim processing time i have ever experienced.
Insurer: Pumpkin
By: Alexa
My cat was diagnosed with Hyperthyroidism
My cat was diagnosed with hyperthyroidism recently. This has required many tests & consultations with other veterinarians. Having a policy with Pumpkin saved me a LOT of worry & anxiety, without this policy, I don’t know how I would’ve afforded her care. I submitted my veterinary bills to them & within three days, I received payment from them. They do pay ninety percent of what they cover & they cover a lot! I definitely recommend Pumpkin’s pet insurance. It saved me a lot of worry!
Insurer: Pumpkin
By: Maryann Schiappa
Had a claim on 2 of my dogs
Had a claim on 2 of my dogs. Got reimbursed very fast. I've had Met Life on my dogs for 2 years. I've always had good responses to my claims.
Insurer: MetLife
By: Sandra Klindt
Healthy paws claim experience is really…
Healthy paws claim experience is really easy to use and payment comes quickly. Thank you to Healthy Paws for helping my dog Penelope who has had a lot of health issues.
Insurer: Healthy Paws
By: Jillian
I adopted an 8 year old lab named Buddy…
I adopted an 8 year old lab named Buddy that lived with a cone on for years, and wasn’t to the vet for a long time. Blue Chip the organization I adopted from sent me an email saying to apply for Metlife pet insurance. I applied and got the insurance. It was absolutely God sent. My husband and i are retirees on a fixed budget. Metlife really cares about pets . I got the insurance on 01/01/2026 and 9 days later when i took Buddy to the vet , Metlife coverd it minus my deductible. Thank u Metlife for covering my 8 year old rescue for a very responsible price.
Insurer: MetLife
By: Pearl Sarbaugh