Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


May 30, 2026

Read the fine print before you choose…

Read the fine print before you choose your plan. The deductible is a bit of a scam where they apply your % rate to the eligible expenses before they apply it to your deductible. So if you choose 50% rate, it will take you twice as much money to reach the deductible. I think that’s shady marketing but aside from that we still use this company. They are efficient and easy to submit claims.

Insurer: Healthy Paws

By: EMILY W

Verified May 30, 2026

Claims are processed efficiently and…

Claims are processed efficiently and questions are answered quickly.

Insurer: Pumpkin

By: Melinda

Verified May 30, 2026

This company gives us a peace of mind

This company gives us a peace of mind. Very easy to get claims sent in and settled. Refund returns are fast and easy.

Insurer: Pumpkin

By: Joy

May 30, 2026

Look elsewhere for good pet insurance

Beware. Dishonest company that does not care about your dog once it's a senior. On the positive side, I've always had very fast claim turnaround and little problem with what's covered, and I do think HP is still a great plan for younger dogs -- but they will literally price you out as your pet ages. The language regarding premium increases taken from Healthy Paws own website in 2016 when I signed up was: "Due to the increasing cost of veterinary care, your rates will increase slightly each year." My premium increases were reasonable until last year. Last year my rate increase went from $155.53 to $346.24 (11 year old dog). I expect the next year's premium increase will be so much I will be forced to cancel. Of course at this point my pet has pre-existing conditions so another carrier will not be an option. They never even responded to my email inquiry about my rate increase. Look elsewhere! I so regret trusting this company with my best friend's health.

Useful
Verified May 30, 2026

They were fast and quick in processing…

They were fast and quick in processing my claims. All information is provided in explanation of benefits

Insurer: Healthy Paws

By: Stacy

Verified May 30, 2026

Customer service is great

Customer service is great! Always available to answer questions. Claim process is also good.

Insurer: MetLife

By: customer

Verified May 30, 2026

Easy to file a claim

Easy to file a claim. Quick response and easy to understand explanations of benefits!! I have my refunds go directly to my bank account! So happy that I chose MetLife Pet Insurance!

Insurer: MetLife

By: Cheryl

May 30, 2026

THANK YOU !!!!!

We absolutely love Pets Best and cannot recommend them enough. As owners of a beloved Sphynx cat, having quality pet insurance gives us tremendous peace of mind. When we needed to submit a claim for veterinary care, the process was straightforward, communication was clear, and reimbursement helped ease the financial stress that can come with unexpected medical expenses. Instead of worrying about the cost, we were able to focus on what mattered most our cat’s health and recovery. Our Sphynx boy is a cherished member of our family, and Pets Best has helped us provide the level of care he deserves. We are incredibly thankful for the support, professionalism, and reliability Pets Best has shown. Knowing we have this coverage allows us to make medical decisions based on what’s best for him rather than what we can afford at the moment. Thank you, Pets Best, for helping us protect and care for one of the most important members of our family.

Insurer: Pets Best

Veterinarian: Healthy Paws of Sheboygan

By: Sierrah

Useful
May 30, 2026

Matteo

"My sweet boy was sick and I had to run him to emergency. Thankfully it was not serious! The comfort in knowing I had insurance to help with the situation makes it less stressful. Very happy with Pets Best. I have been a customer since owning my first pet!"

Insurer: Pets Best

Veterinarian: BluePearl Pet Hospital

By: Julie

Useful
Verified May 30, 2026

We recently joined Spot pet insurance…

We recently joined Spot pet insurance and within a few months our pet had a $1700 Vet bill which Spot initially paid $900. Our vet office made a mistake in how they wrote up the bill so they corrected it and we sent it back in for reassessment , Spot covered almost the entire bill. Very happy and the payment was quick. Pleased, would definitely recommend. As Vet bills have become so expensive, I really think that pet insurance is a must have these days..

Insurer: Spot Canada

By: Teresa

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