Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified December 04, 2025

Easy to navigate app

Easy to navigate app. Easy to submit claims.

Insurer: MetLife

By: Haley

Verified December 04, 2025

Excellent insurance

Excellent insurance. Easy to use portal to submit claims. Very good experience with MetLife.

Insurer: MetLife

By: Ronald Appel

Verified December 04, 2025

Service has been great

Service has been great. My claims have been processed and approved within weeks. Thank you! 🐶

Insurer: Spot

By: Joseline Delgadillo

Verified December 04, 2025

Everytime I send a claim I am…

Everytime I send a claim I am reimbursed pretty quickly.

Insurer: MetLife

By: customer

Verified December 04, 2025

claims soon after sent

claims soon after sent

Insurer: MetLife

By: Coleen

Verified December 04, 2025

My cat got sick I took her to the…

My cat got sick I took her to the emergency vet and a few follow apoitments too when I did the claim they respond to me and refound the money after my copay. So I thk you so much that this transaction was fast that inspected

Insurer: Spot

By: Viviana Herrera Lozano

Verified December 04, 2025

Easy to navigate through questions

Easy to navigate through questions, very clear on coverage.

Insurer: MetLife

By: VERONICA PINO

Verified December 04, 2025

Pumpkin has covered (90%) our little…

Pumpkin has covered (90%) our little dog’s operation for a luxating patella and the follow up operation a year and a half later to remove the pins used to stabilize the patella. We could not have done this without Pumpkin’s financial support. Their website is easy to navigate and they are prompt in dealing with claims. Can’t recommend them highly enough.

Insurer: Pumpkin

By: customer

Verified December 04, 2025

Made a difficult situation a little easier.

I have had pets in the past but it was not until I got my most recent dog that I figured I would get insurance for her. It was the best decision I have made as a pet owner. Our beloved bernedoodle has a sudden and serious health problem she is still dealing with and in all the trips to the vet and the ER with her, including a mulitiple day hospitalization, the one thing I did not have to worry about was how I was going to pay to help her because I have pet insurance. Healthy Paws has been super easy to work with, fair with their coverage, and quick to reimburse us. It has made this challenging time for our family a little easier.

Insurer: Healthy Paws

By: Brenna Rose

Verified December 04, 2025

I like having the insurance for my…

I like having the insurance for my family member but I dont understand why when I submit a claim I receive an email from the claims department that my claim is missing something. I am only told my paperwork is missing something and incomplete. After I reply asking for clarification and pointing out that I included the invoice from the Vet I then receive another email a couple of days later approving my claim but not telling why I received the initial email. Otherwise the process is easy.

Insurer: Spot

By: Keith Pasquinzo

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