Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,987 total
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Kept me updated on my reimbursement and…
Kept me updated on my reimbursement and sent the funds in a timely manner. Very nice customer service .
Insurer: MetLife
By: customer
Claims are paid promptly and the process is user-friendly!
The website is easy to use, the claims process is straightforward, claims are paid promptly, and emails communicating the status of a claim are appreciated.
Insurer: MetLife
By: Therese Bessette
They take your payment and after two…
They take your payment and after two months, I have nothing to show from this company but letters. I pay my payments and except to be reimbursed
Insurer: Pets Best
By: Linda Flynn
Satisfied
Always receive my claims quickly with good explanation of payment
Insurer: MetLife
By: Jcm
We have only had Metlife for a couple…
We have only had Metlife for a couple months but they have been wonderful with coverage and reimbursements. No problems.
Insurer: MetLife
By: Liz
Quick & easy claim submissions
Quick & easy claim submissions
Insurer: Pumpkin
By: Michelle Price
The turnaround is much better but it's…
The turnaround is much better but it's always a question for me based on on my previous experience.
Insurer: MetLife
By: Sharon Valko
Very easy to file a claim and very…
Very easy to file a claim and very quick to get a response
Insurer: MetLife
By: customer
Metlife insurance experience was great…
Metlife insurance experience was great for my pet and myself. Great customer service and easy claim submission. Clear documentation on the claim processing status and good response time
Insurer: MetLife
By: customer
Sweet girl had a too sweet tooth!
I recently adopeted my sweet girl, Gracie. I opted to take advantage of MetLife Pet Insurance through her adoption and I'm so glad I did! She recently got into some hidden dark chocolate I was saving for the Holidays and I had to take her to the pet hospital for an overnight stay. She's totally fine, but it was very scary as she ingested a toxic amount of chocolate. Of course the vet bill was high! I immediately filed a claim and within a week received the funds (less the deductible) via Zelle. I'm very grateful for MetLife and the easy process to file a claim!! Gracie is totally fine and I learned my lesson about where to hide the chocolate!
Insurer: MetLife
By: Jan Buchanan