Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified March 05, 2026

The file was reviewed quickly

The file was reviewed quickly, a request for more info sent and once received, the claim was paid immediately

Insurer: MetLife

By: joel

March 05, 2026

Took too long to resolve my claim

Took too long to resolve my claim

Insurer: Pets Best

By: Angelo Del Guercio

Verified March 05, 2026

Super fast and easy to apply

Super fast and easy to apply

Insurer: MetLife

By: Corey

Verified March 05, 2026

Pet Cancer

Our cat had a cancerous tumor removed. As you can imagine, it was a lengthy and complex process with several follow up visits. We submitted claims and documentations per Fetch Pet's process. We were promptly reimbursed for the expected amount. You can't ask for better. Thanks!

Insurer: Fetch

By: Bill and family

March 05, 2026

I’ve had a great experience with Pets…

I’ve had a great experience with Pets Best Insurance. They process claims pretty quickly, which makes a big difference when you’re dealing with vet bills. It also gives me peace of mind knowing I don’t have to hesitate about taking my pet to the vet or emergency hospital if something happens. Having that safety net really helps when you just want to focus on your pet’s health.

Insurer: Pets Best

By: Amanda

March 05, 2026

Waste of money

Waste of money, the claims process is easy but takes forever to process and get a response and even longer to get a refund. But, quick to take your payment.

Insurer: Pets Best

By: sophia rivera

Verified March 05, 2026

Claims get paid in a timely mannor

Spot pet insurance offers superior service, good customer support and they pay the claims. I highly recommend Spot Pet Insurance

Insurer: Spot

By: Leonard Petillo

Verified March 05, 2026

Easy & Quick

The claims process was easy and the turn around was quick. I uploaded a picture of the bill and in 1-2 business days I received the reimbursement. The mobile app is intuitive and user friendly.

Insurer: MetLife

By: Richard & Erika

Verified March 05, 2026

Helpful …

Fetch has been very helpful through our process after surgery. Worth every penny.

Insurer: Fetch

By: Sylvia

March 05, 2026

They don't pay claims, period.

We had over $6,000 in claims which were all denied. Our dog suffered a CCL tear (like an ACL in humans) in his left knee. They said it was "probably" related to previous pains in his back and right leg. So they not only denied the surgery for the CCL tear, but they went back and reversed a previously paid claim for emergency vet care when the tear occurred. And so far, they have not paid any of the claims we had for those "previous" pains that they assume to all be related and pre-existing.

Insurer: Spot

By: Jerry Allison

Compare top pet insurance providers plans.