Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified December 05, 2025

The app is simple and easy to use

The app is simple and easy to use, quick to load invoices, etc. I appreciate how fast they answer to my claims.

Insurer: MetLife

By: HELENA SANCHEZ

December 05, 2025

Ive never written a review in my life…

Ive never written a review in my life but Im beyond upset with this company. Coverage is spotty at best they put limits on everything to barely cover your premium. But thats not my issue. My dog had ingested a balloon in April and needed to go to the vet to get it out, I submitted the claim and received a small portion back but like the limits I still did not complain. Last weekend my dog was playing with a baseball and got to the string and ingested some which was not passing so I returned to the vet which led me to the emergency room. This visit cost me just under 1500.00 of which I will not receive any reimbursement from because they said it was "repetitive and has previously occurred so was not covered". Make that make sense. So if you think your pet could possibly do something wrong or be injured more than once with any similarity I would not suggest using this company.

Insurer: AKC

By: David Lightbody

Verified December 05, 2025

Quick review of claim and processing!

Quick review of claim and processing!

Insurer: Spot

By: Katie Coyle

Verified December 05, 2025

I have been using for 2 years …

I have been using MetLife it will be 2 yrs in February, after using trupanion for many years. I find there coverage and premiums very competitive. The staff is friendly and helpful Much happier then I was with Trupanion’s

Insurer: MetLife

By: customer

Verified December 05, 2025

MeLife Pet Insurance Stands Out!

It seems everyone is offering pet insurance these days but I am glad I am with MetLife! They are super helpful on the phone, have great claims service, and give me the peace of mind I want to have for my pet.

Insurer: MetLife

By: customer

Verified December 05, 2025

Very Quick Claims Service.

Very Quick Claims Service.

Insurer: Spot

By: Edgar Garcia

Verified December 05, 2025

Quick and easy.

Quick and easy.

Insurer: MetLife

By: customer

Verified December 05, 2025

Great customer response

Great customer response, I could not believe how fast I received my reimbursement for covered services. I ‘m new to pet ownership and was equally impressed their on line Vet chat service which was rapid and extremely helpful..

Insurer: MetLife

By: Mike Bono

Verified December 05, 2025

Great Pet Insurance

We had Embrace for years and finally changed to MetLife Pet Insurance. The best move we have taken. They have been great with all our claims.

Insurer: MetLife

By: Bonnie

Verified December 05, 2025

Fast and Easy

easy to submt claims and I am always reimbursed quickly

Insurer: MetLife

By: Debra Gersten

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