Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great company
Great company! Life saver when a pet goes through a medical emergency. Very quick on reimbursement and honors the contract. Highly recommended because you never know what is going to happen!
Insurer: Healthy Paws
By: Natalie Baldwin
Note of heartfelt thanks
I wanted to send a note of heartfelt thanks as a longtime Fetch policyholder for my dog. Every time we faced a medical situation, Fetch consistently covered everything according to the policy. My dog underwent multiple surgeries and radiation treatments, and most recently, we lost her to liver cancer. During such a difficult time of grief and loss, having our final claim approved was a tremendous relief. I recommend Fetch to all of my friends and am truly grateful for the support you provided throughout this journey.
Insurer: Fetch
By: Jennifer F
Better than any other options
I have used other insurances in the past and MetLife has been the best option so far. Every customer service person I’ve spoken to is helpful and kind. And yes, MetLife actually does reimburse you for what they say. Where as other insurances I have used make it VERY difficult.
Insurer: MetLife
By: Lila W.
Worst experience ever
Such a scam. Paid annual premiums and they won’t cover anything illness or injury related, even when our dog’s illness is explicitly stated in our policy document as a covered incident. It’s right there in the fine print! Incredibly disappointed. Do NOT sign up.
Insurer: MetLife
By: A
Wonderful
Wonderful! Prompt resolution of my claims. :) Very happy with Spot for my kitties.
Insurer: Spot
By: Heather Orozco
Filed my first claim with MetLife and…
Filed my first claim with MetLife and they were quick to approve and send the check.
Insurer: MetLife
By: Wrigleymom
Claims are so easy to file on the app…
Claims are so easy to file on the app and turn around time is amazing!
Insurer: MetLife
By: Ernie's Mom
Always friendly
Always friendly, always gets claims done in a timely manner.
Insurer: MetLife
By: BETH
Unhappy claim handling
To much back and forth to get a simple claim paid in a timely manner. Question after question. Needed proof that I canceled a previous policy from a different carrier. Why should that even matter. I had also recieved a note about pre existing condition. After 4 messages back and getting the proof of the canceled policy it finally went through. I can say that everyone I spoke with was nice and I was not which is not like me but I was ready to cancel and try another company but hopefully things will now go smoother.
Insurer: Embrace
By: Fred Howard
Claims Process is Straightforward
The process of submitting claims is very easy and straightforward. The follow-on communications are timely. Overall, the decision to select MetLife Pet insurance has been a good one.
Insurer: MetLife
By: csdrbrg