Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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A little more info.
Doesn’t really explain how to submit my se claims.
Insurer: Pumpkin
By: Christy Eads
Past experiences have been positive
Past experiences have been positive. Reimbursement ha not taken too long. Waiting to be reimbursed once again. Hopefully, vit will be just as quick. We’ll see!?!
Insurer: MetLife
By: J. Pardo
First claim
First claim: immediate response with a check. Second claim: nada. Impressed then disappointed. Have been sending statements but no action from Spot, ( except the insurance premiums are paid - by me!
Insurer: Spot
By: Joan Gualdoni
Do not recommend
I am extremely disappointed with Trupanion. I spent over $12,000 in veterinary bills for multiple, serious and separate issues, and every single claim was refused. Not one was covered. What has been most frustrating is that it genuinely feels like the claims were never properly read or reviewed. Each time, a new excuse was given to avoid paying, rather than actually looking at the medical notes and circumstances of the claim. At a time when I was already under huge emotional and financial stress with my dog, dealing with Trupanion only made the situation worse. I paid for pet insurance to have support when something truly went wrong — and I received none. Based on my experience, I would not recommend Trupanion to anyone who expects real support when they actually need to make a claim
Insurer: Trupanion
By: Lilli Smith
Vet visits are tolerable now!
I live in a tight budget, however when it comes to our dog’s wellbeing, we make sure he is taken care of. We were hit with all his vaccinations in Feb, so it was nice to receive money back to offset those expenses! Reimbursement was fast and convenient! Thanks again!
Insurer: MetLife
By: customer
Great customer service!
Great customer service! Easy to navigate the website and quick reimbursements on claims.
Insurer: MetLife
By: Angela M.
The BEST coverage EVER!!!
The immediate response to approve my kitty's procedure made me speechless and so grateful. I didn't realize how much coverage I had and Trupanion responded in under 30 seconds so we could move forward. It was a relief for me to have this additional coverage and can say that it is 100% worth it.
Insurer: Trupanion
By: Kelly
I am so grateful to have this pet…
I am so grateful to have this pet insurance, and I urge anybody with pets to get it. The app is super easy to use and submitting a claim is very simple. They also always been very responsive anytime I had a question.
Insurer: Figo
By: Starr
Follow up regarding claims is very fast.
Follow up regarding claims is very fast.
Insurer: Trupanion
By: Tony
Would never recommend
Would never recommend. They dragged my pets review process for 4 months and then gave me a list of 16 pre-existing medical conditions which were ludicrous. Never filed a claim and cancelled and they refuse to refund me for the 4 months I paid. There's better options out there. THEIR RESPONSE BELOW shows how ridiculous they are, they did not even listen to my complaint. It's not about claims, it's that they dragged her approval process for 4 months while collecting her premium and then replying with 16 pre-existing conditions that are laughable. There are 3 actual pre-existing conditions. I told them to cancel my policy and refund all my money since they dragged it out this long. There are no claims and no money paid out. STAY AWAY THERE ARE BETTER COMPANIES OUT THERE
Insurer: Embrace
By: Andreas Vavaroutsos