Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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Easy to navigate
Easy to navigate. Clear list of what is, and is not, covered. Able to choose from one of three payment options.
Insurer: MetLife
By: Amy R
Easy process and timely payment
It was quick and easy to submit the claim and claim processing and payment were timely without issues.
Insurer: MetLife
By: ANNE
MetLife has always been so reliable and…
MetLife has always been so reliable and has made the process so easy! I can always count on them.
Insurer: MetLife
By: Lexi
It is terrible to try to speak to a rep…
It is terrible to try to speak to a rep when you want to ask a question that isn't covered on your site. The chat is never open and then when you call you are given a 20-to-30-minute wait time...On the good side is they do pay fairly, they don't try to cut corners to save money. And you do get reimbursed the amounts due to you. Also pay out is pretty prompt.
Insurer: Pets Best
By: Michael John Maciejack
Quick to review and pay bill.
Quick to review and pay bill.
Insurer: MetLife
By: Linda McCarty
Very disappointed in metlife insurance…
Very disappointed in metlife insurance and pricing, i called before the renewal see I could up $1,000 and they stated if you up it to toal $3,000 it will be capped at $2,000 and whatever you submit only be payout $2,000 anything exceed for eye you have to payout of pocket im absurb and piss what of company does that and deductible has to be meet differnt each one. Before quoted me 3 dog and $10,000 and deductible $250.00 didn't mention cap or anything
Insurer: MetLife
By: Jennifer Ta
Great insurance app
Processed the claims pretty fast and once they were approved got my refund within 2 days. Everything’s done in the app, very easy.
Insurer: Fetch
By: Anastasia
Phone support and Claim Reivew
Phone support and Claim Reivew were excellent. Rep took extra time to review my claim in depth and was not dismissive of my inquiry. Told me exact next steps and was I was successfully able to proceed with my claim.
Insurer: MetLife
By: customer
MetLife Pet is Honest, Efficent and super easy to use.
MetLife Pet was very helpful when I applied for insurance for my Morkie. I purchased the plan that was right for me and have been so thankful and happy I did! The claim process is actually the easiest of any type of insurance I’ve had! MetLife Pet has been true to their ads, words and plan. They are quick to respond and claims are usually paid in about 4 days from my submission date, if not 3 days. I recommend them to any pet parent considering insurance or concerned about vet costs when owning a pet.
Insurer: MetLife
By: Terri McHenry