Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 12, 2026

Easy to file a claim

Easy to file a claim. Fast response and refund.

Insurer: Pumpkin

By: customer

Verified March 12, 2026

fast claim response

fast claim response

Insurer: Trupanion

By: Emily

Verified March 12, 2026

The insurance is great

The insurance is great. Claims are processed in a decent amount of time. My only complaint is changing the website. The purple was nice and calming. The yellow just feels too much.

Insurer: Pumpkin

By: Ashlee

Verified March 12, 2026

Josie CT scan

My dog had to go in for a CT scan and having Healthy Paws Insurance has made a world of difference for us. They covered 90% of the CT scan and thanks goodness we were able to have this done so quickly. Josie is now going in for surgery to remove masses that they found on her liver. We just went through this with her sibling Max who went in for the same surgery and is doing so very well. Thank you Healthy Paws because without you we would definitely be paying out of pocket.

Insurer: Healthy Paws

By: Michelle A.

Verified March 12, 2026

PEACE OF MIND

Was easy to sign up and get the coverage i need for my pet and have peace of mind thank you for this service for our pets

Insurer: MetLife

By: Deborah Statler

March 12, 2026

Quick and Easy Process!

I had to pay out 888.00 to the vet due to Urinary Issues and I summited a claim the same day as her visit. The claim was processed and with in a week I received reimbursement. I'm very impressed with the efficiency!"

Insurer: Pets Best

Veterinarian: Padfoot Veterinary Practice

By: Schindel

Useful
March 12, 2026

Loki

My dog Loki had a partial blockage which caused him to become critically dehydrated. I went to Veg ER in Peabody, Ma where he was seen right away, determined he was dehydrated and hooked up to fluids. He spent the night in the hospital but has made a full recovery. My claims process with Pets Best was seamless and I received reimbursement on my claim exactly 2 weeks to the day. After my deductible and 20% copay I was reimbursed 80% of the claim. Thank you VEG ER and Pets Best!!

Insurer: Pets Best

Veterinarian: VEG ER for Pets

By: Brenda

Useful
March 12, 2026

This company is a joke

My dog had an MRI done to help diagnose her medical condition. The insurance is denying my claim saying it was a preexisting condition, yet I have letters from her vet that has treated her since she was 8 weeks old as well as the neurologist who performed the MRI starting that this specific condition can only be diagnosed with an MRI. So how they can consider it a preexisting condition before it was diagnosed is preposterous and unfounded. I have filed a claim with the Michigan Department of Insurance to help rectify my situation since I have been denied on multiple levels from Pets Best.

Insurer: Pets Best

Veterinarian: Dorr Veterinary Clinic

By: Heather

Useful
Verified March 12, 2026

The best insurance

Always processes my claims on a reasonable time. It is so reassuring that spot will have my back whenever my pets get sick and in an emergency. I have recommended spot to 4 other people that needed insurance and they like it too. The price is incredibly reasonable as well.

Insurer: Spot

By: Maura I.

Verified March 12, 2026

Sending in claim was done quickly and…

Sending in claim was done quickly and easy!

Insurer: Healthy Paws

By: terry finnegan

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