Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 11, 2026

Amazing insurance

Final process and payment. However, initial process was somewhat confusing in that we had taken out kitten to a Dr., an after-hours clinic and an emergency hospital. What was unclear is if I was supposed to file by, Dr or date. Which I complicated the process by filing multiple claims. It was ultimately the same health issue and should have filled under 1 (one) claim. Would be helpful to clarify that for newbies.

Insurer: MetLife

By: Meradith

March 11, 2026

Rufus

Pets Best made the claim process for my Shih Tzu’s emergency vet bills smooth and reimbursement was quick.

Insurer: Pets Best

By: Susan

Useful
Verified March 11, 2026

The claims process was seamless

The claims process was seamless. It was very easy to file the claim and upload documents, and to my knowledge, the check is in the mail.

Insurer: Nationwide

By: Jason

Verified March 11, 2026

Emergency Services

My veterinarians office reached out at 11 pm for emergency preauthorization for my pet. Almost immediately, Trupanion approved the potential charges and let me know what to expect. We have been with Trupanion for over 10 years and highly recommend.

Insurer: Trupanion

By: Patti

Verified March 11, 2026

Great pet insurance coverage

Great pet insurance coverage and customer support

Insurer: Nationwide

By: ALEXANDRU TUDORA

Verified March 11, 2026

This insurance is a life saver

This insurance is a life saver. My pet has serious allergy problems and after I met my deductible they pay all but 10% of his monthly allergy meds. I have had this insurance on both of my pups and could not recommend it enough. You will never regret it.

Insurer: Trupanion

By: Stephanie S

Verified March 11, 2026

All 3 of my dogs are covered!

All 3 of my dogs are covered, it is easy to register for the coverage. Nice choices of coverage.

Insurer: MetLife

By: Sherry Palumbo

Verified March 11, 2026

Very straightforward sign-up and easy…

Very straightforward sign-up and easy to compare plans with what's covered. I was able to see what additional coverage would cost and what I would actually utilize at the click of a button and a little calculator work. Like the transparency.

Insurer: MetLife

By: Jesse Dumas

Verified March 11, 2026

Good insurance company with awesome…

Good insurance company with awesome coverage

Insurer: MetLife

By: Joshua or Celine McKelton

Verified March 11, 2026

If you have insurance on your kids, you should have it for your pets

We have Pet Insurance on our 5 dogs and it is worth every penny. We have had very pleasant experiences using the insurance and always feel good knowing if something happens to our pups, we have options.

Insurer: Nationwide

By: Danielle

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