Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 12, 2026

MetLife pet used to be great

MetLife pet used to be great. Prices have skyrocketed and more claims that used to be approved are now denied. Look elsewhere.

Insurer: MetLife

By: Lindsey

Verified March 12, 2026

Makes the claim process easy and fair.

Makes the claim process easy and fair.

Insurer: Spot

By: Chrles

Verified March 12, 2026

Paws Above the Rest!

I’ve had different pet insurers over the years but kept switching because one thing or another didn’t agree with me. Spot is paws above them all. I did a lot of research when I decided to switch plans a few years ago and chose Spot after speaking with them. They had no problem covering my old timers, which is rare. In terms of policies, premiums, coverage and customer service, I’ve never been happier.

Insurer: Spot

By: Debbie

Verified March 12, 2026

Easy and Efficient

It was very easy do decide on what coverage I could choose from for my dog.

Insurer: MetLife

By: Sara Burr

Verified March 12, 2026

Healthy paws ER Visit

Healthy paws offers Airvet (a live vet that will video call with you. This was so helpful with Winston then we had him go to ER and he had Pancreatitis/IBD. I was stressed because the cost got over 8k fast. Healthy paws in a few days reimbursed a large portion. Healthy paws had our backs when we needed it unlike many insurance companies.

Insurer: Healthy Paws

By: Josh Bressette

Verified March 12, 2026

You guys did a great job on Jimmy's…

You guys did a great job on Jimmy's claim. Very quick to respond.

Insurer: Spot

By: Michelle York

Verified March 11, 2026

Very Easy Procedure

Great Coverage

Insurer: MetLife

By: Vince LaRosa

Verified March 11, 2026

Great Service

Great service and fast claim process

Insurer: Spot

By: customer

Verified March 11, 2026

APPROVAL FOR VET REIMBURSEMENT AND PAYMENT IS QUICKNESS

The prompt confirmation of staff that receives claims and sends confirmation email and the quick review TO REIMBURSE ME ASAP and APPROVAL for my pets expenses with doctors vets emergency visits.

Insurer: Spot

By: Nunziata Servodio

March 11, 2026

Unethical company

Premiums will more than double as pet gets older. My cat got diagnosed with a Heart murmur.. they doubled my premium the following renewal, then the following year they dropped my reimbursement and raised my deductible. So now that my cat has a condition, they find a way not to pay. And it’s too late to switch companies because now it’s a pre-existing condition.

Insurer: Healthy Paws

By: Danielle

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