Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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If I could rate zero stars I would
If I could rate zero stars I would. Every claim I submitted was denied, they work to find anything in your pets history they can claim as pre existing. I submitted a claim in January shortly after my dog was diagnosed with Cushings disease and they said it was pre-existing even though the diagnosis was made that month. I've since cancelled my policy with them.
Insurer: Spot
By: Rob
Great Pet Coverage
Great pet insurance and so easy to manuver thru. My advice is to get the coverage of all three because you don’t know what your pet may need. The only regret I have was not getting my puppy full coverage. They are great at paying the claims pretty quickly. Within a week.
Insurer: Spot
By: Jacque
Submitting for reimbursement was so…
Submitting for reimbursement was so easy, and fast turnaround.
Insurer: Trupanion
By: Monica
MetLife app is easy to use
MetLife app is easy to use. Self-explanatory and uploading the photos/files is easy. Response/reimbursement time was within 5-7 business days. Happy with the service.
Insurer: MetLife
By: Soj
Great coverage and service
Great coverage and service
Insurer: MetLife
By: customer
You changed my coverage after 12 years…
You changed my coverage after 12 years of being a loyal customer. I would like it back the way it was previously. This was due to a few claims that my pet had.I have paid my ever increasing insurance premiums without a complaint or hesitation. I always told fellow dog owners what good coverage I had. I guess that’s all changed now. I know there will be no response as there usually isn’t from large corporations. My policy went from 90% reimbursement with $100 deductible to 70% reimbursement with a $500 deductible. Raised my rates also but that is a minor complaint. You can complain all you want but nothing will change. It never does. Was a very good company until recently.
Insurer: Healthy Paws
By: Stephen sr D'amico
Five stars for insurance?!
Honestly never thought I'd be giving a five star review to an insurance company, but here we are! Our 8-year-old pup had to have TPLO surgery and the coverage/submission/claim process was easy breezy. I was shocked with how quickly we were reimbursed (literally 30 hours after the surgery), and it eased the financial stress significantly.
Insurer: Healthy Paws
By: Kari Ensor
Amazing service so Far!
Peanut was recently diagnosed with gallstones and I have had nothing but excellent customer service. Submitting claims and reimbursement has been a braze and I was able to also get preapproval for her surgery. This has been my experience and I hope that you experience the same thing that I am.
Insurer: Pumpkin
By: Marella
Very easy to submit my claim and the…
Very easy to submit my claim and the claim was done quickly.
Insurer: Fetch
By: Doreen