Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


Verified April 17, 2023

Because of Keisha's understanding of our situation with Brownie dog and explaining to us how our coverage was supposed to work.

Because of Keisha's understanding of our situation with Brownie, dog, and explaining to us how our coverage was supposed to work. We can have help with funds to keep her well in the future

Insurer: Trupanion

By: Jenny

Useful
Verified April 17, 2023

Great customer service.

Great customer service. Claims processed quickly. Easy to use online website.

Insurer: Trupanion

By: Anne

Useful
Verified April 17, 2023

The representatives are always extremely friendly and helpful.

The representatives are always extremely friendly and helpful. They have covered a variety of different issues for my dog.

Insurer: Trupanion

By: Nicole

Useful
Verified April 17, 2023

Trupanion has been wonderful to have with our puppy who has many vet visits.

Trupanion has been wonderful to have with our puppy who has many vet visits. We did not have pet insurance for our last pair of dogs, 2009-2021, and it cost us a bundle. Trupanion works with our vet's office to streamline claims.

Insurer: Trupanion

By: Jo

Useful
Verified April 17, 2023

Very professional customer service per phone and quick claim service.

Very professional customer service per phone and quick claim service.

Insurer: Trupanion

By: Gary

Useful
April 16, 2023

MetLife Pet Insurance

Great insurance provider for your pets. Some Veterinary Offices do not provide all the information needed to file a claim. I do have to pay a little extra to have my Vet provide more information for me to initiate a claim. Otherwise, I’m very happy with MetLife.

Insurer: MetLife

By: Patty

Useful
Verified April 15, 2023

Best Insurance

My cat needed some emergency incontinence problems and this company paid for their share without any other motivation than to fulfil their obligations. Highly valued care and appreciated by me and my little child.

Insurer: Trupanion

By: Robert

Useful
April 14, 2023

Love it!

Very easy to submit claims and prompt service.

Insurer: Pets Best

By: Phyllis

Useful
April 14, 2023

Amazing Pet Ins Company

I purchased pet insurance on my Aussie, Bandit, when he was a puppy. He is now 7 years old and thankfully I've only needed to use the insurance for two illnesses so far in his life. Healthy Paws has been there for me in our time of need. The first was an eye injury that resulted in an emergency specialist hospital visit on a weekend during Covid. Multiple visits and many eye drop refills later, I never had an issue with claim reimbursement. My most recent event was a mass we found in Bandits mouth that turned out to be cancer and resulted in a partial mandibulectomy. He is two weeks post-op today and the claim staff once again handled my claims quickly and reimbursement was deposited quickly in my bank acct. They also sent a follow-up asking how Bandit was doing. An amazing company and I recommend them to friends any time I can.

Insurer: Healthy Paws

By: Rhonda

Useful
Verified April 14, 2023

Trupanion for Panda

Before signing up I researched Trupanion and several other pet insurance companies online, spoke to other parties, and spoke to 3 Trupanion reps on the phone. All the Trupanion reps on the phone were helpful and courteous, informative but not pushy. Despite some mixed reviews online, overall their coverage seems to be transparent and user friendly. It also seems to cover more items than many other companies with an easier payment system.

Insurer: Trupanion

By: Annie

Useful

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