Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,366 total
Other Categories
Quick response; fair amount
Quick response; fair amount
Insurer: Trupanion Canada
By: Ralph
Kris
2 years ago I had to use my policy when my other dog was injured. Turn around on claims took about 24 hours. Now it is days and weeks for claims to be processed. This is very horrific as most vets are not online for direct pay with Trupanion. I can't afford to continue certain treatments not knowing for weeks if a claim will be reimbursed, or having to wait weeks for reimbursement. For 10 years, I have recommended Trupanion for everyone I know with a pet, but this go around has been taxing as it comes while my sweet pup is dying. I got insurance to not have these financial worries when my pups are sick or injured. It is absolutely devastating. Please hire enough staff to rapidly turn around claims again.
Insurer: Trupanion
By: Kris
Mi experiencia ha sido buenÃsima en la misma semana q asegure a mi mascotas tuvo un accidente la compañÃa Trupanion ha correspondido excelentemente con los reembolsos gracias q existe esta compañÃa
Mi experiencia ha sido buenÃsima en la misma semana q asegure a mi mascotas , tuvo un accidente , la compañÃa Trupanion ha correspondido excelentemente , con los reembolsos , gracias q existe esta compañÃa
Insurer: Trupanion
By: Mirta
Suzanne
Our veterinarian was able to submit the claim directly to you which made the process so easy. Thank you!
Insurer: Trupanion
By: SUZANNE
You never know how important insurance can be
Our fur baby became I'll not abke to eat and was just not himself ! He needed surgery and ongoing care . Without insurance we would not have been able to provide the care he needed . There is no way I ever want to be in a position to have to say good bye to our boy !! Thank you Pets plus us for helping our baby be a part of our lives !! ❤❤❤
Insurer: Pets Plus Us
By: Linda
Emergency treatment
You don't cover exam????? How do you know whats wrong with the pet. You owe me 179,00 or i will find a better insurance comoany
Insurer: Trupanion
By: Pamela
Great service and coverage
Great service and coverage
Insurer: Trupanion
By: Carrie
Healthy Paws came through for me
I started a health insurance plan for my dog when we rescued him from the shelter 3 years ago. Fortunately, I didn't need to submit any claims to Healthy Paws for about 3 years and it seemed I was paying for something I wasn't really needing....until we had a doggie medical issue that required surgery. Filing the claim with Healthy Paws was easy. I paid the vet bill at the time of service, went home and opened the Healthy Paws app. I took a picture of the vet bill through the app and sent in the claim. Healthy Paws asked for the vet notes to be sent over to them as well, and after my vet sent over the notes, I had a check in my mailbox covering exactly what they said they would cover. When my dog went in for surgery 2 weeks later, I did the same thing with the pet hospital bill, and again within 2 weeks I got a check from them that covered everything they promised to cover. The policy saved my thousands of dollars on the surgery. There were no "fine print" issues or "got'cha" technicalities. Their coverage details were clear from day 1 and they delivered exactly as advertised when I needed them most. The health insurance is a gamble, but if you're looking for it, my experience with this company has been wonderful. They even sent out an email asking how my dog was doing about a week after his surgery. Healthy Paws came through when I needed them and filing claims with my phone and the app was simple. My dog is healing from surgery, and I would have been scrambling to find a way to pay if I didn't have this plan with Healthy Paws. If you're questioning how reliable they would be if your pet had an issue, I couldn't ask for a better and easier experience than what they just provided for me and my dog.
Insurer: Healthy Paws
By: Robert
Scam, don't waist your time
Bought one of their most expensive plans at $125 per month. We had a puppy that started having diarrhea and the vet recommended an abdominal ultrasound to rule out a blockage. Total for visits and ultrasound was just under $2k. This scam of a company paid $40. Don't waste your money. Will be saving the $125 per month from now on.
Insurer: AKC
By: Clayton
Because of Keisha's understanding of our situation with Brownie dog and explaining to us how our coverage was supposed to work.
Because of Keisha's understanding of our situation with Brownie, dog, and explaining to us how our coverage was supposed to work. We can have help with funds to keep her well in the future
Insurer: Trupanion
By: Jenny