Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


April 21, 2023

FETCH is the best!

I’ve been with Trupanion and Pet Secure with different pets. The last 5 years I’ve been with FETCH and they have the most comprehensive coverage, a great App that is easy to use and excellent customer service.

Insurer: Fetch

By: Roxanne

Useful
April 21, 2023

Look no further!!

I was so skeptical of pet insurance companies but Healthy Pet has been beyond supportive and astonishing fast in sending payment also has the simplest submittal process. Their app has all info in one place super simple to access.

Insurer: Healthy Paws

By: Cathy

Useful
April 21, 2023

My experience with Lemonade

At first they seemed ok. I have a puppy now 11 months old. I received money back on vaccines. He got kennel cough, I sent them the bill but they needed to contact my vet for more information. I think they may have covered something. The real issue I had was when I neutered my puppy. They covered the neuter as it says in my contract.. which they kept referring back to. They don’t tell you that they don’t cover the anesthesia, the laser, or even the medication you get sent home with. I was very surprised. The neuter itself was $343, they reimbursed me $120. He did need some teeth removed but I already knew that wouldn’t be covered. However, there is a list of about $247 of things I thought would be covered including anesthesia & the laser required for surgery, as well as medication for after care.

Insurer: Lemonade

By: Charna

Useful
April 21, 2023

BEST PET INSURANCE ON THE MARKET

OUTSTANDING SERVICE IN ALL ASPECTS OF INSURANCE. MY LABRADOR HAS HAD EXTENSIVE ORTHOPEDIC SURGERY AND TREATMENTS DUE TO ARTHRITIS AND A BIRTH DEFECT. HEALTHY PAWS INSURANCE HAS COME TO THE RESCUE. ONGOING TREATMENTS AND SURGERY BILLS HAVE BEEN TAKEN CARE OF USUALLY WITHIN 48-72 HOURS. COULDN'T ASK FOR MORE. HIGHLY RECOMMENDED. 5 STARS

Insurer: Healthy Paws

By: PHILIP

Useful
Verified April 21, 2023

Excellent communications and speed

Seamless as always!

Insurer: Trupanion Canada

By: Diane

Useful
Verified April 21, 2023

Happy Dog Happy Owner

Claims are always paid in timely fashion. Their policy is very easy to understand !

Insurer: Trupanion

By: Lise

Useful
Verified April 21, 2023

Trupanion is the Best!

Claims have always been paid very quickly

Insurer: Trupanion

By: Robin

Useful
Verified April 21, 2023

Lynn is at the mercy of your system.

Lynn is at the mercy of your system. Trupanion stumbled on my claim with the lame excuse that they hadn’t downloaded a weeks worth of emails and claims. My 5 year old dog ended up passing away from and inoperable mass and not only was the fact that we had insurance a moot point; Trupanion originally claimed his vet bills were ineligible due to their own confusion and added pressure to an already horrible situation. They ultimately approved the claim but the added chaos is not appreciated. I notice they are never late or have trouble when they want their payment. Sad and disappointing. Not Lynn’s fault but definitely the company’s.

Insurer: Trupanion

By: Claire

Useful
Verified April 21, 2023

Best Insurance for your pet!

The turn around time for claims is outstanding! Processed so fast.

Insurer: Trupanion

By: David

Useful
Verified April 20, 2023

Pet Insurance

I have had Pet Insurance on ALL my animals for well over 20 years. All have had TruPanion as to me, they are the best. I have multiple animals always Currently I have 3 cats and am preparing for 2 dogs....all will have pet insurance. TruPanion is like family to me....the ease, thoroughness and understanding of your situation in placing a claim, talking to someone who truly understands and empathizes with you is wonderful - especially when you are going through it. Please remember, it is not IF something will happen, it WHEN.

Insurer: Trupanion

By: Sharon

Useful

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