Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,366 total
Other Categories
Claim response time
Response to Customer service inquiries is wonderful. My biggest complaint is how long it takes for a claim 40-52 days, then once the claim is decided it takes another 5-7 days to get paid. You are looking at 2 months before reimbursement. Not a deal breaker if your claim is a few hundred. My claim total for my dogs last illness was close to $10,000. I used a credit card, 60 days for reimbursement is going to cost me close to $500 in interest. Pets best advertises that most claims take 7 days…..not true
Insurer: Pets Best
By: Kim
Responded to my claim quickly
Furkin pet responded my claim quickly. The process is pretty simple. I am happy with the service Furkin Pet provided.
Insurer: Furkin
By: Baoping
Little issue with picking which coverage
Little issue with picking which coverage
Insurer: Trupanion
By: Christal
Highly recommend
Healthy Paws took care of my dog Bully after an unplanned vet visit. Their team was prompt in getting my claim filed and my return processed. It made us feel at ease in a scary time. I highly recommend healthy paws for pet parents.
Insurer: Healthy Paws
By: Jesseligh
Very happy
Very happy I decided to go with Furkin. All of the representatives have been friendly and helpful. The claims process was smooth and efficient. Good coverage too!
Insurer: Furkin
By: Kathryn
Great service
Great service! I have both my pets with Furkin and I know theyâll always be covered
Insurer: Furkin
By: Alysha
Pets Plus Us
Having an unexpected emergency visit to vet along with 48 hour ICU is very stressful and expensive. This happened to us recently. Pets plus processed the claim quickly and fairly . I highly recommend them!
Insurer: Pets Plus Us
By: David
No hassel pet insurance
Our standard poodle is almost 5 years old and we purchased pet insurance with Healthy Paws the she was 7 months old. Whenever she has had an issue I just take a picture of the vets statement and send it in. Their response time is fast and the settlement is quickly received. I'm relieved that I can take care of my baby and not worry about spending a fortune to do it. We love Healthy Paws.
Insurer: Healthy Paws
By: Lisa
Excellent pet insurance
Despite the fact that our vet had our trupanion information on file, they were not direct billing. We assumed that the visits and medications were not eligible. After talking with some friends, we discovered that their vet was direct billing the same medications. We spoke with the vetâs office. They billed our claims and Trupanion very quickly sent us multiple cheques to reimburse our unnecessary out of pocket expenses. Very pleased.
Insurer: Trupanion Canada
By: Nicole
Highly recommend
I appreciate how efficiently Trupanion works to get the claim completed.
Insurer: Trupanion Canada
By: Meaghan