Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Service
Easy to upload the claim. Direct deposit. Everything went through as it should.
Insurer: ASPCA
By: Collette
Substantial Rate Increase when claims are submitted
I finally submitted a claim for my dogs vet visits since it seems like she may have a bit of a allergy and ear issue. I submitted her vet records and bills and the very next day after I submitted them I got my rate increase with my renewal that was coming due. My rate increased by $122! The "explanation" for the increase is due to age. My dog isn't even 3 years old. It's pretty shady due to the fact that you can't go find another pet insurance due to their "Pre-Existing" clause. So my only option that I was told is I can change my coverage to lower my premium! That was the solution, So Now I will file and contact the department of insurance because this is a shady way to do business, not to mention they aren't allowed to increase rates due to filed claims. Absolutely disguested because they will continue to increase the rates year after year.
Insurer: Pets Best
By: Maureen
Conprehensive insurance
Furkin Pet Insurance is easy to navigate its web site with comprehensive Insurance coverage manual. I registered 3 kittens to have a peace of mind.
Insurer: Furkin
By: Wilson
First time pet insurance user
Pets Best truly is great in handling claims and customer service. I've never used pet insurance in 30 years of owning pets and I'm totally glad I do now.
Insurer: Pets Best
By: Carlos
Excellent service
The claim process was easy- direct billing by Vet. Quick response. Amount paid was as expected
Insurer: Trupanion
By: Judith
Unsatisfied
I filed a claim 3/9/23 for $132.00 and you all are only paying $7.56 back to me. You said you would pay 90% and that isn't happening so I no longer want this insurance. Your promises to me aren't being kept and I had to do legwork myself. NOT ACCEPTABLE!!!
Insurer: Trupanion
By: Carla
Great coverage
A major surgery was covered after an accident. I am so glad I’m a client. Peace of mind. Highly recommend Pets + us in Canada.
Insurer: Pets Plus Us
By: Larry
So Far - So Good
After spending tens of thousands of dollars on orthopedic fixes for an old Doberman years ago, we get all of our dogs covered by insurance as soon as they're eligible as young puppies. This minimizes the risk of any problem being denied coverage because of a pre-existing condition as the dogs age. Embrace has been our go-to pet insurer for almost 20 years. One of our current pack - an almost 6 year old Frenchie was diagnosed with an awful form of encephalitis at 2 years. With care from an amazing neurologist and a little chemo every month, this dog is blind in one eye but otherwise is a spunky troublemaker that loves to play and walk. Except for a once/year $750 deductible and a 20% copay, Embrace covers all of this dogs treatment, reimburses promptly, and has been a life saver...literally. Don't delay getting coverage and strongly consider Embrace. The Embrace team has been an unwavering partner through our dog's bumpy journey.
Insurer: Embrace
By: David
Simply the best!
I train and depend on Service Dogs. When they are sick their human partner suffers. EMBRACE pet insurance is the best out there....all of my 10 Labs are insured and bills exceeding 10k were paid without question..90% $200 deductible. I will never have a dog without Embrace pet insurance. Its my promise to the canines that make life possible!
Insurer: Embrace
By: Davis
HEALTH INSURER DOESNT PAY THE VET REALLY?
OMG! How dare a so called HEALTH INSURER not pay the doctor/ Veterinarian visit fee!! THe first thing you should do if you love your pet is run to your vet if your loved one is sick...Your child should go to the doctor. A company that discourages you from doing so cant possibly have your pets welfare in mind! Logical right? Many people struggle to pay health insurance premiums and dont have extra money to pay a vet. SO the pet doesnt go to the vet and Healthy Paws doesnt pay. GO FIGURE! Also Healthy Paws was sued on a class action basis. Once your pet has a PREEXISTING condition youre stuck. Healthy Paws raises rates...BOOM. If you love your pet...RUN AWAY DONT SUPPORT THIS COMPANY!!
Insurer: Healthy Paws
By: Dave
Latest 1 comments
Dave, We're sorry that you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care and the office visit fee (vet exam, emergency exam, recheck or consultation). Anyone visiting our website can see this information on our “Benefits, Coverage and Exclusions” page. By making the office visit fee (vet exam, emergency exam, recheck or consultation) part of the pet parent's financial responsibility, it allows us to offer a complete accident and illness plan.at an affordable monthly premium.