Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best insurance for your pet- by far!
We have a long haired dachshund whom we had for 6 years before he got ivdd. He's had 4 surgeries for different discs. Luckily, we purchased Healthy Paws Insurance for him when we got him.. We bought Healthy Paws the day we got him, not knowing how valuable it would be! A friend recommended them to us. We thank them every time we see them.! It was without a doubt one of the best purchases we’ve ever made. It is very easy to file a claim. They process that claim within a week usually. The best purchase you can make because unlike many pet insurance places there is NO limit to your amount of claims! I’m not writing this simply because Healthy Paws Asked if I would. We tell every one who has a pet that it is one of the best decisions you’ll ever make! Your pet deserves it, I promise!
Pets Best
Excellent coverage and easy claims process!
Insurer: Pets Best
By: Jenifer
Always dependable
As usual, Pets Best, reimbursed my claim in a timely manner. I was kept informed through out the process. I have one very healthy Cavalier and one not so healthy Cavalier. This particular claim required more information from UT Animal Hospital and i still received my reimbursement in a timely manner. I have this insurance for 3 yrs for 2 pets and I am extremely pleased with Pets Best.
Cheap but very slow process times
Very slow to process claims. My first claim they denied because they didn’t have my personal information which was on my paperwork. My second claim they said my dog wasn’t on the account even though he’s the only animal I have on my account. I’ve now been waiting almost 20 days for them to process my latest claim which I expect to still be processed given that I canceled my account today and that should have been processed weeks ago.
Delay tactics - very concerning!
Note that this is my first claim with this company, so I won't be receiving a reimbursement due to the deductible. I am concerned that a reimbursable claim will take even longer! Even though their premiums are lower than most, don't waste your money! I submitted my first claim almost a month ago and have been dealing with stall tactic after stall tactic since. I had to speak to someone on the phone (two weeks ago) to explain that I DO NOT HAVE records from the previous full year as this pet was adopted from an Animal Shelter as stated on the records from the Humane Society Vet!!! I was advised further documentation WAS NOT required. Fetch now has the medical records (SUBMITTED TWICE), the SOAP records from the current Vet and the invoice for the visit, yet they are now contacting my VET for further information???? Why???
Insurer: Fetch Canada
By: Cheryl
Easy and excellent service
"I've had Pets Best coverage for my last 3 dogs. Filing is easy - done by my Vet's office. Reimbursement is quick and deposited automatically to my checking account. I'm very pleased with them. In on-line ratings they are one of the top-rated pet insurances. Cammie B."
Super easy!
Pets Best makes filing a claim super easy. Their communication throughout the process is excellent.
Annual checkup reimbursement
"This was the first time I put in a claim. The whole process was great from start to finish. The app was very helpful and quite easy to understand. Afterwards they sent an email explaining everything. "
Yahtzee's Hip Dysplasia
"Yahtzee was experiencing pain in her hip and the vet diagnosed her with hip dysplasia. We paid the vet and filed a claim with Pets Best. We received an immediate email confirming the claim had been received and another email a week or so later letting us know the claim was still under review. It's nice to get an update so you don't think nothing is happening. Once the claim was final we received an email explaining the decision and received reimbursement by direct deposit shortly after. The whole process as very simple and not stressful at all! "