Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
60,076 total
Other Categories
Great processes!
excellent response but it's very disappointing that exams are not covered
Insurer: Trupanion
By: Cheryl
Great customer service and Trupanionâs excellent service.
Great customer service and Trupanionâs excellent service. Every person at Trupanion has been compassionate, quick to respond and the claim team is outstanding as well. Wonderful people to do business with. I wish human health insurance reps were as great as this.
Insurer: Trupanion
By: Karen
Great processes!
excellent response but it's very disappointing that exams are not covered
Insurer: Trupanion
By: Cheryl
Great customer service and Trupanionâs excellent service.
Great customer service and Trupanionâs excellent service. Every person at Trupanion has been compassionate, quick to respond and the claim team is outstanding as well. Wonderful people to do business with. I wish human health insurance reps were as great as this.
Insurer: Trupanion
By: Karen
Great coverage and smooth claim process
I've had a policy with Trupanion for many years. I appreciate the fact that the premium remains the same year after year. I also appreciate the 90% coverage on most services. The best part is the fact that there is no cap per condition. Great experience with customer service and claims department. My claims get processed quickly. Small suggestion for improvement: some info that we are asked to enter when submitting a claim are not claim-specific, and could be recorded and attached to the pet's profile so we don't have the re-enter the info each time, like whether the pet is neutered, or whether the pet has had another insurance in the past.
Insurer: Trupanion
By: Nathalie
Our dog is still young so the juryâs still out.
Our dog is still young, so the juryâs still out. This is our first time with insurance that supposedly pays more for emergencies and unexpected costs, but nothing for day to day stuff. Nationwide used to send us amounts like 2 cents on claims. Trupanion at least seems like it will make more sense than that.
Insurer: Trupanion
By: Susan
Great coverage and smooth claim process
I've had a policy with Trupanion for many years. I appreciate the fact that the premium remains the same year after year. I also appreciate the 90% coverage on most services. The best part is the fact that there is no cap per condition. Great experience with customer service and claims department. My claims get processed quickly. Small suggestion for improvement: some info that we are asked to enter when submitting a claim are not claim-specific, and could be recorded and attached to the pet's profile so we don't have the re-enter the info each time, like whether the pet is neutered, or whether the pet has had another insurance in the past.
Insurer: Trupanion
By: Nathalie
The claim process is fast accurate.
The claim process is fast, accurate. The customer service people are friendly, always answer the phones and explain things well to a lay person. The money spent has been well worth it, and will continue to be so!
Insurer: Trupanion
By: Kathryn
Our dog is still young so the juryâs still out.
Our dog is still young, so the juryâs still out. This is our first time with insurance that supposedly pays more for emergencies and unexpected costs, but nothing for day to day stuff. Nationwide used to send us amounts like 2 cents on claims. Trupanion at least seems like it will make more sense than that.
Insurer: Trupanion
By: Susan