Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best Insurance Choice We Ever Made
When our dog Piper was diagnosed with a CCL injury earlier this year, we were told that corrective surgery might be necessary. When we expressed concern about the cost, we were also informed by Arboretum View Animal Hospital, which has been caring for Piper the last 10 years, that we should look into pet insurance from Trupanion. Turns out, she didn't need CCL surgery at that time, but early this month (July 2023) she was diagnosed with a soft tissue sarcoma on the underside of her left front paw. Trupanion has been with us through every stage of her treatment, from original biopsy to successful surgery very recently to remove the tumor. We are so glad that Arboretum View recommended Trupanion - their prompt payment, support and expressions of care and concern for Piper have made this a far less onerous experience than it could have been - and Piper says "Thanks!"
Insurer: Trupanion
By: Don
Scared little girl
Sasha had to be boarded because we were going out of state, staying in a motel suite. VHA reported she was having bloody diarrhea. She had this the last time she was boarded. They gave her an antibiotic and an antidiarrheal medicine. VHA sent reports to us twice a day, plus pictures and videos. We could tell when Sasha was getting better because her tail was up. We do not take Sasha anywhere else. Embrace pet insurance promptly reimburses us for covered expenses. VHA put Sasha in ICU because it is quieter (most of the time) and calming to her. VHA ICU is staffed 24 hours a day. Boarding is only staffed 7 am to 6 pm. Embrace also reimburses us for her (special diet) food and medicines. We get our money's worth, (unfortunately) with Embrace. All of our pets i.e. family have had Embrace.
Insurer: Embrace
By: Alan
Cat eats silicone bread wrapper tie
My cat ate part of a silicone bread wrapper tie shaped like a cat with a tail. He ate the head. I had thoughtlessly left a loaf of bread on the kitchen counter and he got to it! After a few days, he became sick. I took him to VCA and then to Care hospital. He had surgery to remove the silicone and is home now and doing fine. My 24 Hour Pet Watch insurance took care of the two claims in good time and paid properly. Thank you.
Insurer: ManyPets
By: Joseph
The best
Trupanion is the best! They don't pay for 100% of everything, but they pay 90% of most. And they do it FAST. I am so grateful. Worth every penny I've paid!
Insurer: Trupanion
By: Kimberlee
Great support!
I've used several different pet insurance companies and have come back to MetLife Pet insurance. They pay claims very quickly! I had to put one of my babies down and found out that they also provide coverage for the cremation services, sent me a sympathy card, as well as offered me and my family counseling services. They made that awful time of my life, much easier.
Insurer: MetLife
By: Julia
Cancer diagnosis
Our gorgeous dog Lyca started w symtoms like a UTI . Blood work revealed cancer. Just to get a diagnosis was costly and Met Life was there to ease the financial burden. There was still heartache and we chose to do palliative care for our girl and she lived 5 months! Never long enough but during that time her policy anniversary date came and was renewed! Out policy continued to pay for her palliative treatment . When end of life came it had a benefit for her cremation. Met life was consistent and caring through the whole ordeal. Thankyou so much. They canceled her policy after her end of life claim and refunded the balance of the premium. I could not have asked more from an insurance provider.
Insurer: MetLife
By: Niki
Healthy Paws Saved My Cat!
I do not know what I would have done if it were not for Healthy Paws. I few weeks ago my cat was diagnosed with a rare heart condition. He has been admitted to the hospital 5 times and is finally getting better. I would not have been able to afford the treatment he needs and is getting if it were not for Healthy Paws. Submitting a claim is super easy and the processing time and payment is fast. They also have an option for direct deposit. I cannot recommend them enough.
Insurer: Healthy Paws
By: Kelli
Trupanion is the BEST!
Excellent claim service. All reps are caring, informative and knowledgeable. I recommend this company strongly. We have been client for 14 years ever since our dogs were pups.
Insurer: Trupanion
By: Jim