Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


August 09, 2023

Happy with Healthy Paws

All of my interactions with Healthy Paws have been great. I have three dogs insured under Healthy Paws. I inherited a dog and was able to easily transfer over the insurance from the previous caregiver to me. I like the flexibility of building the coverage I want, and their premiums are reasonable. I recently had my first claim with Healthy Paws when my young dog had a neurological issue. When I knew the vet bills would be high I called the customer service line to discuss with them the process. They were super helpful and comforting. They requested my vet records ahead of time so that when I did submit my claim the process went smooth and I received my reimbursement quickly. I am very happy with Healthy Paws. They were very compassionate in all of my interactions with them.

Insurer: Healthy Paws

By: Linda

Useful
August 09, 2023

Excellent company

Recently, one of my dogs tore her left acl, then 3 months later, she tore her right. Healthy Paws reimbursed us 80% of the cost for each. They also have reimbursed us for medications that are used for her pain. Having them has given us piece of mind. They even checked in with us to see how she was doing.

Insurer: Healthy Paws

By: Teresa

Useful
August 09, 2023

Excellent service and fast reimburment.

My cat is 2 years old, I have taken my kitty form her regular vaccines and a couple of times due to sickness. Lomonadde has come through every single time. A soon as arrive home I submit the receipt and reimbursment is in my account the following day. Excellent servcice and fast reimburment

Insurer: Lemonade

By: LIDIA

Useful
Verified August 09, 2023

Truly Lifesaving

Trupanion pet insurance is expensive for an older dog like mine. But it’s been a worthwhile investment in my furry companion’s health. When he started losing his balance a year ago, his emergency visits were covered. When it got worse instead of better, his MRI was covered. And when his brain tumor was discovered, radiation treatment and follow up MRIs were covered. Having Trupanion has literally saved and extended my dog’s life while completely restoring the quality of his life. Bills are paid promptly and easily, and their customer service is caring, kind and helpful. I highly recommend Trupanion.

Insurer: Trupanion

By: Ted

Useful
August 09, 2023

Filing a claim was a breeze

My dog was showing neurological symptoms and was ultimately diagnosed with a brain disease. Obviously I was stressed as we went through all the tests and different medications to get him healthy, and Healthy Paws filing system was so quick and easy to use. Claims got approved within days, reimbursements were here quickly, and it was such a weight off my shoulders to know I didn't have to battle my insurance company and could focus my energy on helping my dog feel better. I cannot recommend Healthy Paws enough, they have been amazing.

Insurer: Healthy Paws

By: Keri

Useful
August 08, 2023

Nationwide is not on your side

Has been with Nationwide since my dog was a puppy. Have been paying $55 a month. Year one my puppy had a problem with her leg (ligament). Was told after the fact it was not covered first year. Now, that my dog is 5, tried to file a claim for well care and vaccinations ( i had a plan that is supposed to cover sick and wellness) c just to find out my plan had expired. When i called they told me that i have not paid for over a year although they had my current credit card on file and i was enrolled in automatic payments. They told me then my policy could not be reactivated and i had to re-apply. They requested my dog’s medical records in order to issue new policy, which i provided because i just had an annual checkup which I didn’t get reimbursed for. A week later got an email saying my dog was not eligible for coverage because her ALT was elevated ( liver enzymes), which my doctor told me we need not work about unless they are constantly elevated or keep going up. Nationwide is not on your side. I was so fed up with this, applied for another insurance and was immediately accepted for a lot less.

Insurer: Nationwide

By: Yuliya

Useful
August 08, 2023

Quick Response Times and Claim Payments!

I've only had lemonade insurance for my little doggo for less than a year, but have already had a great experience with them. I've filed a couple claims and the process is really easy and quick. They provided me regular updates via email and approved and paid my claim within two days! I can't imagine any other company approving and paying a claim as quickly. I'm very happy with them and would definitely recommend them to friends and family.

Insurer: Lemonade

By: Laura

Useful
August 08, 2023

Great communication, fast claim processing

Our dog Lola has been insured with healthy paws for 5 years. Every claim we submitted was processed very quickly and it was easy to get a hold customer service heather it’s on the phone or through email, with a pretty fast response time. Lola recently had a knee surgery, and we had no issue with coverage. They helped us setup direct pay with the clinic and the invoice was paid within a couple of days. Their reimbursement level is also high in comparison to other companies.

Insurer: Healthy Paws

By: Rita

Useful
August 08, 2023

Easy claims and fast reimbursement

Mabel was rushed to an emergency vet and almost died. She received excellent care but you can imagine how expensive it was-$2800. Fortunately, having Healthy Paws insurance let us make decisions about her care without having to worry about cost. The claims were easy to send and reimbursements were received very fast. I would highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Lori

Useful
August 08, 2023

A great ally for your beloved pup's insurance

MetLife Pet Insurance has our back in covering for our beloved puppy, Praise's accidental injuries. Thank you for giving us the protection we're exactly looking for!

Insurer: MetLife

By: Pinky Vidal

Useful

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