Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


August 16, 2023

Great partner

We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.

Insurer: Healthy Paws

By: Mabel

Useful
August 14, 2023

Misleading

The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.

Insurer: Fetch

By: Maymol

Useful
August 14, 2023

Great coverage and efficient claim processing

I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.

Insurer: Healthy Paws

By: Charles

Useful
August 14, 2023

Excellent service- highly recommend!

Lemonade was exceptional to deal with in my recent claims for two emergency vet visits for my dog. the claim was super easy to process and i received payments within a couple of hours. highly recommend Lemonade. great experience!

Insurer: Lemonade

By: Carol

Useful
August 14, 2023

Run Far and Fast From Fetch

Fetch Pet insurnace was a huge mistake. I don’t believe any of these shady pet insurnace review sites. They’re all bots or marketing ploys. The real company will deny all your claims. The real company will never talk to you as a real person. God hell you if you need to get customer service on the phone. Trust me DO NOT GET THIS they will treat you and your pet like trash

Insurer: Fetch

By: Kim

Useful
August 13, 2023

Pets Best is lousy

If you are OK with waiting over 30 days for your claim to be paid and your insurer barely covering anything Pets Best is the insurer for you. We will be switching to Trupanion for much better coverage.

Insurer: Pets Best

By: Michael

Useful
August 13, 2023

Great insurance!

ASPCA has been a Godsend. Our male GSD has suddenly come down with uti and prostate issues. These have been costly due to taking time, and multiple doctor visits, to determine what the problem is. ASPCA has provided us with relief to be able to have him treated without worrying about debt. So thankful for this insurance. The only critique,as noted by others, is the amount of time it takes to process claims. So if quick reimbursement is necessary, people might want to shop elsewhere. Otherwise ASPCA is great!

Insurer: ASPCA

By: Tere

Useful
August 12, 2023

Pet Insurance That takes Care Of You And your Pet

I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama

Insurer: Nationwide

By: William

Useful
August 11, 2023

Ease of claim!!

My youngest cat Hudson unfortunately passed away. We had a few vet expenses including his cremation. In less than a month the insurance claim was approved. The claim process was very easy. I am grateful to have chosen Metlife for my cats.

Insurer: MetLife

By: Susan

Useful
August 11, 2023

NEVER GO WITH PETBEST INSURANCE

THIS COMPNY IS TOTALLY FRAUD AND NEVER PAY CLAIM. THEY WILL STALL YOU AND FIND A WAY NOT TO PAY YOUR CLAIM THEY ARE BAD AND NEVER GO WITH THESE THUGS

Insurer: Pets Best

By: sam

Useful

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