Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Reimbursed quickly
Our dog needed an emergency surgery due to bloat. We filed our claims right away and we’re reimbursed in about 3-4 weeks!
Insurer: Pets Best
By: Kris
Wonderful Experience with Pets Best Insurance
My experience with Pets Best insurance has been fantastic, especially with the recent claims for my two dogs, Lola and Lux. I submitted claims for their wellness services, and the entire process was quick and easy. Pets Best made it simple to get everything done online, and I was so impressed with how fast the reimbursement came through. It's a huge relief to know that when I need them, they're on top of it, and their customer service is top-notch.
Insurer: Pets Best
By: Ranmali
Pets best is the best
have a very sick dog named Max and Pets Best comes thru in helping managing his care. The claims process is easy and they typically respond within 30 Days
Insurer: Pets Best
By: richard
Good service but plan coverage reduced drastically thus their plans are not reliable
I had Nationwide for my cat and they were great from 2007 to 2024. I had the full coverage plan, which became expensive as she aged and developed lymphoma at age 15, but it was worth the cost. It helped me tremendously to cover her drugs for the therapy and the visits to the oncologist every three months. The claims process was easy and their website is easy to use. The problem came in 2025, where they dropped the full coverage in California, and limited the annual maximum coverage to $5,000 starting in 2025. This was a drastic reduction in coverage and unfortunately I could not switch to another insurance company due to pre-existing conditions. In 2025 she became ill and required a couple of hospitalizations, so that blew through the $5K within the first three months. For my next cat, I will not be insuring with Nationwide and will seek out another insurance company that has a better reputation for maintaining a full coverage plan through the life of the pet.
Go pet’s best
I bought this insurance when my puppy was only about four weeks old. About three months after he arrived home, I discovered he had many health issues, including hip dysplasia and digestive sensitivity, among other very difficult problems. He's been to the vet and specialist every time, and even had to go to the emergency room for unexpected events. He's had so many medical issues over the years. Without this insurance, the staggering cost of pet treatment in the US would be completely out of our reach as an ordinary family. I believe that if you love your furry friends and want to provide them with health protection, I highly recommend this insurance; it's been a tremendous help to our family and our dogs.
The best
Filing a claim is always quick and easy. I typically get reimbursed within a few weeks, which is pretty quick to me! I love the piece of mind that Pet’s Best gives me!
Insurer: Pets Best
By: Emily
Excellent claims process and customer service!
"We had two dogs (7&15 y.o.) insured with Pet's Best for many years and we were so grateful to have the insurance. Claims process was easy, loved that I could do the whole thing on my phone. Turnaround was quick with direct deposit. The few times I had questions over several years, the customer service people were personable and kind, easy to understand and cared about our furry family. I recommend them wholeheartedly.
Healthy Paws helped us a lot my dog's cancer treatment
I highly recommend insuring your pet with Healthy Paws pet insurance. I have had this insurance since my dog was a puppy, and I didn’t need to use it until recently. A couple of months ago, my dog was diagnosed with Thyroid cancer. Healthy Paws has really helped us a lot. They have covered all her diagnostics, surgery, and chemo treatments. This has saved us over $14,000 so far. The company has been great to deal with. The way it works is you pay upfront at the vet and then send in the bill to Healthy Paws and they reimburse you for a percentage of the cost based on which plan you have. We were able to choose our vets and get treatment immediately without needing to wait for any preapprovals or anything.
Insurer: Healthy Paws
By: Tyler
Not worth getting this insurance
I recently had an emergency procedure for my dog, a few months after purchasing this insurance. The whole procedure bill was over $800, which also covered my $500 deductible. After the insurance agency reviewed my claim, all I was refunded was $50. I spend $70 a month for this insurance, and all I got back was a bill that doesn't even cover the monthly payment. Honestly, I think unless you find yourself in a situation where you need to pay over $5000, the pet insurance is not worth it. Within a year of just putting the $70 a month into a savings plan, that alone would cover this bill.
Easy and great coverage
I have Pets Best for 3 of my 4 dogs (the 4th was already covered with another company) and it is easy to upload claims, they are responsive within days, and I have gotten reimbursements per my policy within a few weeks. I have been very pleased with all my interactions with this company. My dog had to see a specialist for a chronic cough and there was no hesitation from Pets Best in regards to reimbursing me. I work at a vet clinic and have heard stories from clients about other companies making it really difficult to get reimbursed and that many of the companies try to get out of paying for legitimate claims.