Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


December 04, 2024

Worst insurance

Not only did not pay for promised vaccines but also declined coverage for my friends’ stating ‘historic issue’. Which pet has never had illness before signing up for your crappy policy?

Insurer: Pets Best

Veterinarian: Lawndale Veterinary Hospital

By: Randy

Useful
December 04, 2024

Trusted Insurer

I want to recommend Healthy Paws to any pet owner interested in Pet Insurance. We have had Healthy Paws coverage on two of our dogs over the last 10 years. Our first was our Greyhound (Thunder) who was diagnosed with Osteosarcoma at the age of 9. We fought the cancer through our state university veterinary school and our Healthy Paws coverage helped us extend Thunders life for almost a year. A few years later we adopted our Dash from a local dog shelter and have had him from a pup for the last seven years. Last August he was diagnosed with Lymphoma and has been undergoing a regimen of Chemo for the last 8 weeks. Without our Healthy Paws coverage, we would not be able to afford this treatment. I would have preferred to not have to take advantage of this coverage, but it is an absolute blessing when the unexpected illness strikes your best friend. The Healthy paws rates are reasonable, and their coverage is fast and fair.

Insurer: Healthy Paws

Veterinarian: BluePearl Pet Hospital

By: Robert

Useful
December 03, 2024

Worst insurance.. run!!

When i asked why they would not cover my $800 invoice from my vet for my dog who was diagnosed with pancreatitis they told me my dog had a pre-existing condition when he did not. I asked why they said that and they said because i told the vet he was sick the with the sicknees the night before. What the ?? Also it took them over a month to determine this bull

Insurer: MetLife

By: Michelle

Useful
December 03, 2024

Claims

This was the easiest thing I’ve ever have done quick and prompt with any questions. Claim was pd within a week. Thank you

Insurer: Pets Best

Veterinarian: Griffith Veterinary Hospital

By: Lori

Useful
December 03, 2024

Horrible Insurance Provider

They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.

Insurer: Pets Best

By: Jeff

Useful
December 03, 2024

Healthy Paws is the only pet insurance I trust to protect my dogs!

I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.

Insurer: Healthy Paws

By: Jason

Useful
December 03, 2024

Easy to use great insurance

It is easy to file a claim and they respond quickly. The claims are paid quickly and are easy to understand. I am very satisfied with them and would highly recommend.

Insurer: Pets Best

Veterinarian: Good Ground Animal Hospital

By: Gail

Useful
December 03, 2024

East claim submission and fast payment

After emergency treatment for a dog bite, we were left with a few thousand dollars in vet bills. I submitted a claim directly through the portal by filling out a few questions and uploading the pdfs of the bills. I was able to check the status of my claim right in the portal. Once a decision was made, it was explained very clearly and the payment came through in a few days. Thank goodness we had Pets Best!

Insurer: Pets Best

By: Hunter

Useful
December 02, 2024

Healthy Paws was a lifesaver. No annual caps was the key.

Our Rocky boy was discovered to have a Thymoma last October. Before that, he had never been to the vet except for yearly checkups. We were completely shocked by this diagnosis which required surgery and then he had complications of pneumonia and we nearly lost him several times. From what I've seen stop reading this review and get your pets on healthy paws right now. They do not have annual caps like many other companies out there so Healthy Paws is a no-brainer. I hope you never place a claim but if you do have to you will be covered and you can focus on your fur baby and not worry about anything else. Rocky is finally home recovering and we are extremely blessed

Useful
December 02, 2024

Healthy Paws

My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.

Useful

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