Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Life Saving!
My two dogs have been insured with Healthy Paws for 9 years now. We waivered on getting pet insurance until a family member went through a major medical event with their pup. They also had Healthy Paws, and when we saw they had $9k in vet bills in one month to save their baby, we were sold on it. Between both of our large dogs, we have been through multiple surgeries for various reasons. I don't think there has been a year gone by that at least one of our dogs didn't meet the deductible! We had root canals for injuries, emergency visits, one tendon repair, bone fusion, cancer removal, cancer treatment, amputation, splenectomy, and other issues. We sadly had to let one of our boys go this year. We forgot to submit the last claim for months. They let us submit well after his passing. We know how agonizing it would be to have to choose between the health of your furry baby and paying the mortgage. It's not cheap, but the plan we chose has worked well for us! We have NEVER had an issue with reimbursement. Claims are easy to file and promptly processed and directly deposited. The fine print isn't too fine. You know what you're getting. There was ONE instance the charges on my bill were not properly labeled, and all I had to do was resubmit with an explanation. I'm thankful for the referral. Our big boys have received the best possible care because of pet insurance.
Insurer: Healthy Paws
By: Charlynne
Nationwide is not even close to your side
Sadly, our 4 year old golden retriever was diagnosed with Lymphoma. Total vet bill is going to exceed 14K. Nationwide’s annual ceiling limit 5K. Rip off beware of these scammers.
BIRTH DEFECTS AND CONGENITAL ARE PRE-EXISTING
I bought this insurance because they claim to cover hereditary/congenital. Well that is a load of garbage. My dog had a very rare skeletal muscle hamartoma - it was congenital (as he was born with it) as well as Von Willebrand. Now at the time I got the insurance I was only aware of the Von Willebrand's but they told me it would be covered. Well we submit for his surgery to have his throat mass removed after waiting on a final histopathology only to be denied. They deemed it PREEXISTING. of course it was preexisting it was congenital. He was born with it.
Insurer: MetLife
By: michele
A Lifesaver!
I cannot praise this company enough. I never imagined having two puppies with major issues arise in their first year of life. One of them has an autoimmune issue that has resulted in several ER and specialist visits. Pets Best covered everything as promised. The other puppy fractured both of her front legs, then managed to somehow rebreak one of them. The one that rebroke turned into complication after complication. Pets Best has covered more than I ever imagined. Surgery after surgery, ER visits and follow ups with the specialist and rehab vet. Medications have also been covered. I'm beyond grateful for Pets Best for taking the financial stress out of caring for these little dogs that have had so many problems. The claims are processed in a timely manner always within the time frame promised at the time the claim is submitted. I couldn't be happier with our experiences so far. I recommend Pets Best to everyone that has a pet.
Insurer: Pets Best
By: Mary
One two three
1. I asked my vet to email a copy of my bill 2. uploaded to the P.B site and forgot all about it. 3. When I went to check my bank account later in the week P.B had already made the deposit!
Yukon's care
Our dog required emergency surgery and luckily came through well, our claim submission was very easy through Healthy Paws and was reviewed very fast.
Insurer: Healthy Paws
By: sonya
Definitely not happy
I've had pet insurance since my dogs were puppies. I switched to metlife because my husband got a discount through his work. I had healthy paws, and they were great! Metlife? I feel scammed. I filed a claim back in Feb of this year and the bill went towards the deductible. Now, I filed a new claim, and again, this bill went towards the deductible? How and why? I've emailed them asking them, but I get no responses. About to call them, but I'm sure I'll get the run around. So far, in definitely not happy with this company.
Insurer: MetLife
By: Michael
No problems with older dog surgery approved
They were fast with pre approval for the surgery to remove a growth … thankyou
Insurer: Peppermint
By: And
Pets Best is the Best
My dog had surgery to remove a mass on his rear leg. My claim was settled with the money in the bank before his stitches were even out! I love Pets Best!
Insurer: Pets Best
By: Miriam
First Time Claim
I had been considering pet insurance for our Pappilon for some time. After a couple of expensive vet visits I decided to seriously start looking at insurance. Pets Best was one of the companies recommended by our vet. After comparing several different companies I found Pets Best provided the best coverage at the best price. Our Callie ended up in the emergency vet last month with over $1100 in charges. I made an online claim which was quick and easy and received reimbursement within about a month which was clearly explained. I would recommend Pets Best. "