Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,685 total
Other Categories
love Trupanion!
all claims are handled very quickly.
Insurer: Trupanion Canada
By: Diane
Because they covered all important aspects of insurance policy and coverage
Because they covered all important aspects of insurance policy and coverage
Insurer: Trupanion Canada
By: Carole
No issues.
No issues. All calls were very friendly and informative/helpful. Claims paid quickly.
Insurer: Trupanion Canada
By: Layle
Efficient and needed services for dog
Efficient and needed services for dog
Insurer: Trupanion
By: Nancy
Great Coverage Options
It was extremely easy to sign up and offered many options for coverage. Plans were very transparent and didn't leave me wondering what I was purchasing.
Insurer: Trupanion
By: Rebecca
Probably not worth it.
Short of serious surgery or genetic defect in purebreds, I can't see how the cost of the copays vs the monthly rates can ever be worth it. Using the first month of coverage had to take kitten in for sudden illness which totaled 350. So many aspects of the vet visit aren't covered that not even enough was covered to surpass the copay. It's outlined in the coverage details, but it seems like every possible cost that can be shlepped onto the owner is done so.
Insurer: Trupanion
By: Joshua
Trupanion has paid out for my veterinary expenses in a fast and efficient manner.
Trupanion has paid out for my veterinary expenses in a fast and efficient manner. I have recommended you many times!
Insurer: Trupanion
By: Lee
Incompetant at reviewing and paying claims
Bought the insurance for my new pup took him in for his first wellness exam they paid half of the claim submitted they forgot to reimburse me for the office wellness visit which was one of the main selling points on their program I’ve given them three weeks and notify them and give them three weeks it’s been three weeks I haven’t heard anything from them yet called again today and their team still hasn’t reviewed it yet as my first interaction with progressive pet insurance I would not recommend them to anybody else if they can’t handle something simple like this I can only imagine if it was more complicated scenario
Insurer: Pets Best
By: Bill
There is never a payout - always some reason why they wont
i have had pets best for 5 years now and we have tried a few claims though the years for our pooch. from injuries to cleanings...always a reason for them to decline - not one claim has ever been paid. I am cancelling and finding a new provider, would recommend avoiding them as they are a scam.
Insurer: Pets Best
By: jeff
It is what it is
First issue was during my renewal period I was not able to increase coverage. No one could tell me exactly why that was. Then today on October 3rd calling to speak to a manger about a claim. 1st rep stated, I would not not be able to see what I uploaded because once the claim is closed the documents are removed. I asked for someone that could help me and was told a manager would not be available until tomorrow morning, you will need to submit a new claim. 2nd rep stated the best she can do is have a manager call you back in 48hrs . Finally when I called back selected the option to cancel the policy and then I received a customer rep and requested to make a complaint we only have manager call you back. This is our process. Great so if it is the process then why wasn't it announced when I signed up for the policy . The terms are very clear as to what would or would not be paid so why isn't the lack of management or customer service.
Insurer: Pets Plus Us
By: Lorina