Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Olive....lives on
"Olive is my first dog that I've purchased a pet insurance policy on. She was approximately 6 months old when we signed up with Pets Best. Little did I know that my baby would utilize that policy for approximately 3 major surgeries and some specialty appointments down the road. My baby is now 4 years old and I am so thankful she is still with me and of that decision made to purchase this pet insurance policy. My experience with Pets Best has always been terrific, from uploading claims on their website to easy comprehension of the finished claim process notification. In closing, I am so thankful for this policy because it allowed me to avoid the most difficult and painful decision that pet owners have to face when their beloved pet is in an emergency situation."
Insurer: Pets Best
By: Suzanne
Pet insurance
Pets best is the best pet insurance. I have been using them for over 5 years now. They cover almost everything and my monthly payment is very reasonable
Never A Problem
"Pets Best is the Best! Never any issues or problems. Claims are recieved asap and payment is sent within a reasonable amount of time. Coverage is really good. They took really good care of us when my Bellamia went for radiation. Have been using them for years."
Insurer: Pets Best
By: jj
I can’t recommend
After being insured for over five years, the time came to file a claim for a major event that resulted in ER care. Provided all records from our standard vet and the ER Clinic. Deny. Deny. Deny! Make sure you go through the appeals process and then file a complaint with your State’s Department of Insurance. Pet insurance isn’t as cut and dry as human insurance; diagnosis coding guidelines, etc. In some instances, vets have been contacted my pet insurance plans and requested to alter their notes- of course to get the company out from paying claims.
Insurer: Pets Best
By: Justin
Not paying claim
Pest Best dont't pay the claims for services and always give you the excuse of the deductible needs to be paid fist, even when the amount for the deductible has been paid in full for the year. This looks like a scam should take legal action about it.
Insurer: Pets Best
By: JOSE
Esay & Efficient
Every claims process was incredibly easy and efficient. When my cat passed away, they automatically canceled the policy and credited my account for the prorated amount. Always a positive experience with Pets Best. I have recommended the company to several of my friends and family with pets.
Wellness Coverage
Our new puppy has been to the vet twice for vaccinations, and both times, the claim was approved immediately. My account was set for direct deposit and the refund was deposited within a few days. Download the app on your phone, take a picture of the itemized vet receipt including your payment, and send it to Pets Best. "
Dropped Nationwide and Chose Pets Best
So far, so good. Seems like a good insurance company. Reimbursed for my Heartguard Plus!
Severe pancreatitis in the ER
"On a Saturday evening, my miniature bull terrier Stevie abruptly started vomiting and having diarrhea non-stop and was very seriously ill. I've never taken any of my dogs to the ER vet before but this time it was absolutely necessary. I rushed her to the closest ER where they thankfully got her back quickly and started her on pain and nausea medications and fluids while trying to diagnose what the problem was. They suspected pancreatitis or bloat with the possibility of a GI obstruction, she was very sick. Thankfully surgery was avoided and after 2 days in the hospital Stevie came home and has now made a 100% recovery but it was very scary and very serious - the vet couldn't reassure me she would be ok and make it out when they admitted her. Thankfully I didn't have to worry about finances during these worry-filled couple of days as I knew she had excellent coverage through Pets Best. They processed the claim quickly and $4900 was in my bank account a week and half later. Thank you Pets Best!! "
Insurer: Pets Best
By: Brooke
Mixie The Terror
Pet's Best has been easy to work with in filing claims and getting reimbursed in a timely manor.