Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,460 total


Verified February 01, 2023

Caring, Helpful, and Quick Reimbursement

Every representative that I have talked to on the phone at Trupanion was always helpful, patient, and was pleasant. The claims have always been resolved quickly as well. Very caring people in a time of need.

Insurer: Trupanion

By: Jennifer

Useful
Verified February 01, 2023

Get this insurance!

The entire claim process is very quick and easy. Submitting invoices online is a piece of cake, and direct deposit payments are made within a few days. Thank you Trupanion

Insurer: Trupanion

By: David

Useful
Verified February 01, 2023

Best pet insurance ever

Trupanion approves and pays claims within 2days. 8 years and counting. Great job.

Insurer: Trupanion

By: Brenda

Useful
Verified February 01, 2023

Terrific Service

Trupanion covers far more than I imagined, and when my vet submitted a number of claims for me, they were paid very quickly. Hats off to Trupanion!

Insurer: Trupanion

By: Harry

Useful
Verified February 01, 2023

Easy to sign up, Mallory was friendly

It was easy to sign up and Mallory was friendly and answered all my questions. The true test will be when I submit a claim to see how that goes.

Insurer: Furkin

By: Madhvi

Useful
Verified February 01, 2023

Please with the service I have received so far

So far I am please with the service I have received. I have not yet made a claim. I have called twice for assistance with my policy and both calls were handled very professionally and the agents were very helpful.

Insurer: Furkin

By: Lisa

Useful
January 31, 2023

Reimbursement:

I am empressed and happy with the way my claim was taken care of. I was reimbursed with the whole amount that I charged. Thank you for all your help.and understanding.

Insurer: MetLife

By: Louise

Useful
January 31, 2023

Claim process

Great service. They were very quick to respond when they had received my claim, and it was approved and complete in 5 days.

Insurer: MetLife

By: DEBRA

Useful
January 31, 2023

Better Than Expected

Our claim was processed and we received what was expected. There was an issue with the itemized invoice from the vet at first but it was ironed out easily with a phone call to customer service. The customer service rep was thorough and thoughtful. Overall it was better than expected.

Insurer: ASPCA

By: marie

Useful
Verified January 31, 2023

Simply the best !!

Thank you, thank you thank you, Trupanion! The whole process from submitting an estimate to Approval to direct payment to my vet could not have been easier. Your process is clear and extremely efficient and lets me focus on caring for my dog post surgery. Thank you again. You are the only insurance company I would recommend.

Insurer: Trupanion Canada

By: Mark

Useful

Compare top pet insurance providers plans.