Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Service
Claims paid in a timely manner with no problems
Insurer: Trupanion
By: chuck
Ease of claims reasonable cost great customer service
Ease of claims reasonable cost great customer service
Insurer: Trupanion
By: Rita
Happy Customer
well done in a timely manner
Insurer: Trupanion
By: Carol
Awesome service
Gus suddenly became very ill. At the vet clinic he had several diagnostic tests done and stayed overnight. The following day he required emergency surgery. This happened the week before Christmas. Once we were able to bring him home, the vet clinic submitted a claim for us. I spoke with a customer service rep to ensure everything needed had been submitted, and the rep was so kind and caring. He checked everything for me and even changed my account so that subsequent claims would be settled with direct deposit instead of a paper cheque. The claim cheque came quickly. I could not be more pleased with the service and assistance we received at such a stressful time. Thank you, Trupanion! ??????????
Insurer: Trupanion Canada
By: Penny
I heard 30 days as 3 day wait ? Isdue
It's very expensive to belong and this is the first time I have received any compensation from my plan after paying the deductible etc. Happy for that at least!
Insurer: Trupanion Canada
By: Diana
Efficient in processing claim
Furkin was very efficient in processing our claim after our little corgi needed surgery to remove a cyst. It was such a relief to be able to get our dog the care he needed.
Insurer: Furkin
By: Yi
They always find a way
To get out of covering your expanses that is. Absolutely useless "insurance". Experts in avoiding paying your vet bills and decisions cannot be appealed or discussed with a supervisor. Absolute scam. Avoid and just save money for unexpected vet bills.
Insurer: Trupanion
By: raphael
Pets Best is exactly that!
Pets best is exactly the best. They are prompt to respond to claims. Claims are filed by sending a picture of Vets invoice. They pay well compared to other pet insurances I’ve had.
Insurer: Pets Best
By: Annalisa
Highly recommend
We have had this insurance several years and have never been disappointed with it. Once I pay my deductible it pays just like it says. 80/20. Once our baby had been diagnosed with congestive heart failure a year and half ago it has been a Godsend. She's on several meds so it really helps. I recommend it highly.
Insurer: MetLife
By: Dixie
Horriible coverage for vet follow up instructions and pet food/medication needs
My pet had diarrhea in result of a possible allergic response and the medicines to help the allergy. He was pooping water every hour for 5 days. I requested that my VET recommend food and anti diarrhea medicine would be reimbursed. I had purchased these to get him better and did not analyze what was and wasn't covered under the policy as I needed to get him better asap and also I assumed that since this was all part of his treatment it would be covered. Your policy did not cover this. Ridiculous. Talk about not having a peace of mind for my pet. Its not like this is a normal issue. it was an emergency visit and follow up care.
Insurer: Pets Best
By: d