Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 25, 2025

It was quick and easy and I'm glad my…

It was quick and easy and I'm glad my Elvis is now covered under my Metlife

Insurer: MetLife

By: MARISOL MORON

October 25, 2025

THE LAST REPRESENTATIVE I SPOKE TO…

THE LAST REPRESENTATIVE I SPOKE TO RESOLVED ALL MY DIFFICULTIES I HAVE BEEN HAVING FOR MONTHS SUBMITTING MY CLAIMS TO YOU ALL. I AM SO GRATEFUL TO HER FOR HER DEDICATION, DILIGENCY, PATIENCE AND WORK ETHIC. I HAVE BEEN FRUSTRATED AND SHE WAS THE ONLY ONE WHO PROVIDED A SOLUTION.

Insurer: MetLife

By: HUMMINGBIRD

October 25, 2025

The claim life cycle is too long for…

The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!

Insurer: MetLife

By: Danilo Riggio

October 25, 2025

Positive experience

Good customer service when I was confused how to submit the claim. Claim was processed quickly.

Insurer: MetLife

By: customer

October 25, 2025

Staff

Staff, coverage and ease of claim submissions

Insurer: MetLife

By: Elizabeth

October 25, 2025

The claim process was seamless

The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!

Insurer: Embrace

By: Tracy Milligan

October 25, 2025

refreshingly straightforward

Wanted to take a moment to share my positive experience with MetLife Pet Insurance. I have had it for 3 years. My dog recently required surgery. MetLife claim process was easy and convenient. All claims received full reimbursement within 9-10 days of submission. The entire experience was refreshingly straightforward - submit legit claim, get paid. No friction or runaround. - Thumbs up...

Insurer: MetLife

By: Dom C

October 25, 2025

I wasn’t sure if the claim would be…

I wasn’t sure if the claim would be accepted but it was. The coverage is great. Thank you.

Insurer: Pets Best

By: Jill

October 25, 2025

Efficient payment of claims

Efficient payment of claims. Easy to make claims using the app

Insurer: MetLife

By: customer

October 25, 2025

Very quick reimbursement

Easy to summit a claim. Very quick reimbursement.

Insurer: Pumpkin

By: Margie

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