Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Claims Experience
Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .
Insurer: MetLife
By: Alok
UH OH - She ate what?!
I was sooo thankful to be able to take my girl in after a bout of 'indiscrete ingestion'. I am a student, so my budget is fixed - having Trupanion is the confidence I need to provide the best care for my girl! She is my second pup insured through Trupanion, and I'll never use anyone else! I've never felt anything other than cared for, and the coverage gives me the peace of mind to let my pups experience the world without financial anxiety! THANK YOU TRUPANION!
Insurer: Trupanion Canada
By: Mary
Easy and quick!
My dog has had a chronic ear infection problem for the last 6 months- each claim has been handled quickly! Very easy to use lemonade! And hoping my pups ear problems are a thing of the past!
Insurer: Lemonade
By: Amber
Metlife is the BEST DOG INSURANCE
Metlife is the best dog insurance company. They offer great coverage at an affordable price. They have preventative coverage that is 100% reimbursed minus your deductible. An easy claims process. Teeth cleaning is covered. This is great because you need to get your dog's teeth cleaned. They appear to be honest, ethical, and take time with you as a customer.
Insurer: MetLife
By: Rosemary
Horrible !!!
I submitted several bills for our one year old pup. They denied over $1000 worth of claims and tried to say it was a pre-existing condition with his stomach. Just because one time when he was a pup, he ate some thing that did not agree with him and he got diarrhea. So anything stomach related, they say is pre-existing. Horrible company
Insurer: Pets Best
By: Jim
Quick and easy claim process
Claim submission is easy and claims are processed quickly with explanations. Emails received to confirm claims have been submitted, updates along the way as needed, dashboard and claim summary page are so helpful!
Insurer: Trupanion
By: Diana
KB
Easy to to enroll. Explanation of benefits easy to understand. Pricing and deductible was good also.
Insurer: Trupanion
By: Kimberly
Excellent service and insurance plans
Extremely easy to sign your pet up. Friendly consultants. When I called to ask about certain coverage, the consultant was extremely helpful. Easy to use the App for submitting a claim. Quick result once the claim was submitted.
Insurer: Trupanion Canada
By: Bryanna
Great Insurance
We have 4 Pembroke Corgi's. We have never had an issue with this company and if you have a question they are there to help. Their deductible is great and when the premium goes up it is just a little bit not like the other company we dealt with where it jumped $100.00 a year. After your deductible is reached you are covered 100%. Our other insurance was 90% then dropped to 70%. This company is fair
Insurer: MetLife
By: Ellen
Horrible insurance, liars and thieves
The folks you talk to to start a plan, super nice, informative, and friendly. But once they got you, then you talk to claims department. I paid for the extras with Hereditary Plus. We ended up having a claim, our baby has Alopecia. Paid about $900 for treatment, meds, visits. Turned it in. Was informed our claim was denied due to preexisting conditions. I called in talked to someone in customer service. They said they do not cover preexisting conditions. I told them it’s a congenital hereditary condition, so my plan should cover it. The guy then told me I could file a redetermination request form but he doubts it would change anything. I told him you guys just use whatever you can to squirm out of a claim??? He said yes sir! I asked to speak to a manager, he said okay went to transfer me and hung up on me. This company is the worst most lying unethical pet insurance company out there and shame on The AKC for recommending them. Stay away!
Insurer: AKC
By: Stephen
Latest 1 comments
I’ve been with this insurance since Oct. last year. I signed up for because they are only one who pays for pre-existing condition. It says 365 days waiting period. If they told you pre-existing, didn’t they tell you to wait 365 days to cover ? I was wondering… Did you switch to other company?