Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We have a lot of claims already…
We have a lot of claims already submitted, but we only received 2 payments from them yet. I dont know if this company is recommendable.
Insurer: Embrace
By: Dalia King Official
Peace of mind
Fast and hassle free claim processing and no disputes about anything that is covered in our policy. It’s given us peace of mind, especially after our dog was diagnosed with what is a chronic condition.
Insurer: Healthy Paws
By: Gwen Seeley-Joosse
Good experience
Once I submit all the required papers I have never waited more than two or three weeks. Last time I waited one week only to get my reimbursement.
Insurer: MetLife
By: Ana Orantes
It takes too long to apprve clams
It takes too long to apprve clams
Insurer: MetLife
By: customer
It is a reall seamless process to…
It is a reall seamless process to submit claims and rapid turnaround time for reimbursement (<1 week). Excellent service highly recommend!
Insurer: Embrace
By: Heather Hume
super simple and quick
Once I got the system down and was able to get the documents from the vet emailed as PDF's to me, the filing was super simple. The pay off came in short order--just a few days, deposited to my bank account. Extremely simple.
Insurer: MetLife
By: Judy Gorham
4 stars
Customer service is excellent. The app is easy to use. BUT it takes a couple weeks for claims to be settled and paid out :(
Insurer: MetLife
By: Tara Layne Girvin
Keeping our family member alive
Our dog wouldn't be alive without Healthy Paws! He has a chronic mast cell condition and we love that Healthy Paws covers most of his treatments. The premiums do up substantially every year-but in our case, it continues to be worth it to continue our beloved family member's life. Submitting claims is super easy and they approve and get the money back to you pretty quickly! Thank you Healthy Paws~
Insurer: Healthy Paws
By: Heather F
Excellent Coverage and Friendly Service
I am very happy with the level of cover and how easy it is to manage everything online. When my dog needed treatment, Embrace helped without any hassle. The staff always respond with kindness and understanding. Truly a company that stands by its promises.
Insurer: Embrace
By: Dawson Gilmore
Claims covered as expected, reimbursements provided promptly
We have now filed four claims on our pet insurance. I have been so impressed with how easy it is to file a claim, how quickly the claims get processed, and how straightforward the coverage has been. I was definitely worried that the claims adjusters would be looking for ways to avoid paying claims. But things have been covered exactly the way I expected them to be with no sneaky loopholes or unexpected exceptions. our reimbursement payment once we met our deductible landed in our bank account within the same week that we filed our claim. We even had one claim that needed to be reviewed because it appeared possible that our pet was being seen for something that had been an excluded condition. But the claims reviewer took a thoughtful look at the chart notes and realized that our pet had a passing, contagious illness that was not related to any sort of pre-existing condition and they went ahead and covered the visit.
Insurer: Embrace
By: Ms. Mears