Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Very Pleased
We’ve been covering our dog’s medical care with Trupanion for 10 years and the experience has always been satisfactory. Coverage is comprehensive and their claim processing time is excellent. We recommend them 100%.
Insurer: Trupanion
By: Janis
Peace of mind.
I have insurance for both my English bulldogs. I have had to submit claims for unforeseen surgeries that cost a lot of money. Knowing the ease and speed of return for my claims is so comforting. One less thing I have to worry about so I can look after whatever is needed for my two boys.
Insurer: Pets Plus Us
By: Ann
I recommend Healthy Paws to EVERY pet parent!
I cannot say enough good things about Healthy Paws! I recommend their pet insurance to EVERY person I know that has a fur baby. We are beyond thankful that their insurance was recommend to us when we adopted our puppy. A year after having her, she developed a life threatening neurological autoimmune disease. Her condition was so poor that she required a week long ICU stay at the emergency vet, a MRI, spinal tap and several visits with a neurologist. Having pet insurance allowed us to make the best medical decisions for our dog without feeling financially stressed/pressured/overwhelmed. She made a full recovery and is doing WONDERFUL! I rave about Healthy Paws because they make claim submission very simple, and the reimbursement process is very quick. Plus, when we submitted this initial claim, we got a personal email from their team wishing a speedy recovery for our dog! I am beyond impressed with them and they will have my business forever. Thank you for all that you do Healthy Paws!
Insurer: Healthy Paws
By: Monica
Should be called "Petsworst"
They have no formulary treatment for dog sick with worms or giardia (common issues especially in puppies! I found this out when they shockingly didn't cover my dog's Panacur.) Also, my dog got conjunctivitis a second time last year (he's very social and in daycare) and they refused to cover the visit or antibiotics, calling this acute condition "pre-existing " because he had it twice. Unbelievable! They have yet to cover a penny of expenses. I want my money back for this sham coverage.
Insurer: Pets Best
By: Devon
It was easy to submita claim.
It was easy to submita claim. I'm so thankful our vet gave us this insurance.
Insurer: Trupanion
By: Becky
Recent submission experience
Submitting my claims was an easy process.
Insurer: Trupanion
By: Jennifer
Satisfaite
Claims a quick and handled through vet. Details sent to me by email
Insurer: Trupanion Canada
By: Lizz
Awesome Company
Very good. We claim often and in high amounts and Trupanion has consistently been great to us. I recommend them to all my clients.
Insurer: Trupanion Canada
By: Maia
The worst pet insurance do not sign up
This is the worst pet insurance company. Six months after signing up for this insurance company my 3 year old German Shepard was diagnosed with Panus, a rare autoimmune disorder. Pet best has denied every claim we have sent them for erroneous reasons. We have sent them letters from our veterinarian and all documentation request and have still never been paid for any claim. Find a different company and do your research.
Insurer: Pets Best
By: Jordan
Poor coverage. Poor experience.
My veterinarian diagnosed my dog with hypothyroidism a year after purchasing this insurance. She had never been seen, treated, or diagnosed with this in the past. I filed claims totaling over $1000 for visits, test, treatment, and medications. The claim representative(s) claimed this was a preexisting condition since my dog had been seen for a skin infection prior to me purchasing this insurance. My veterinarian wrote a letter to the claim representative stating that the skin infection and hypothyroidism were no related and provided dates, which were within the policy period, in which my dog had been seen for the new illness. My claim continued to be denied with no expenses covered. The ease of claim submission does not outweigh the lack of coverage. I would not recommend this insurance to anyone, and I plan to cancel my policy.
Insurer: Pets Best
By: Joshua