Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome customer service and excellent…
Awesome customer service and excellent claim turnaround time.
Insurer: MetLife
By: Melissa
Great company and the insurance saved…
Great company and the insurance saved my dogs life!
Insurer: MetLife
By: customer
Very Slow Processing Claims
I submitted 2 claims early this month and they have not been paid yet. They are waiting for records apparently, but I checked with the vet today and all of her records were sent 5 months ago, so they should have them all. I sent a question to claims and haven't heard anything. I have not received any email communication from Embrace. Very frustrating.
Insurer: Embrace
By: Kim Johnson
Thank you ALL at Metlife for taking…
Thank you ALL at Metlife for taking such great care of my Solace and Zeke McIntire. It's such a comfort to know they are a priority and reimbursement is promptly received.
Insurer: MetLife
By: JoEllen McIntire
Super easy online claim filing and…
Super easy online claim filing and super fast reimbursement.
Insurer: Embrace
By: Angela Bennett
Fast and Efficient
The review was fast and efficient and I had my payment within a week. Sometimes these emergencies are quite costly, and it’s nice when the insurer doesn’t drag their feet and gets you the money you need to be able to care for your pet.
Insurer: MetLife
By: Elena
Seamless transaction and quick…
Seamless transaction and quick reimbursement.
Insurer: MetLife
By: Inv
Easy to submit and get paid
Easy to submit and get paid. Thank you!
Insurer: Spot
By: Hannah
Claim payment times are getting quicker.
Claim payment times are getting quicker.
Insurer: MetLife
By: Barbara Novak
They took another look
Typically I have been giving Embrace 5 stars and a few weeks ago I did. Since my dog had surgery for a cancerous mass, I dropped them down to a one, but am now giving them credit where credit is due. Although I had to work much too hard to get them to look at what made logical sense, they did and I am now happy with the reimbursement I am receiving for the claim. I have no doubt they will get back to a 5 in my mind, just not quite there yet. Thank you for listening to logic and making the right call.
Insurer: Embrace
By: Betsey Woods