Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Great experience working with Trupanion
easy to process claims and communicate with Trupanion
Insurer: Trupanion
By: Shanna
Trupanion quick to respond!
Quick to respond on whether the claim is approved or not.
Insurer: Trupanion
By: Tami
Roxie feeling great, so I feel great!
Roxie needed surgery to remove two lumps on her body. The process with Trupanion was simple, seemless and pleasant. I'm glad we are members. I recommend Trupanion to all, and especially to new born pups.
Insurer: Trupanion
By: Jeff
Trupanion has always processed my claims quickly.
Trupanion has always processed my claims quickly. Katie was very happy to assist me with my questions.Even though my question involved the policy, Katie asked about both of my fur babies by name!! That spoke volumes!!
Insurer: Trupanion
By: Sandra
Agent was very understanding of my concerns.
All my claims for Hughie are processed promptly without issue, and that is a big thing! Thank you for your excellent service!!
Insurer: Trupanion Canada
By: Wendy
Excellent clear communication and service
Excellent costumer service & processing of claim is smooth & fast!
Insurer: Trupanion Canada
By: Mary
Very Happy!!
The staff at Trupanion are so kind & understanding when they hear my puppy barks as I'm on the phone.
Insurer: Trupanion Canada
By: Diane
Healthy Paws Saved My Dog's Life
Healthy Paws has been a life saver, literally. My girl was diagnosed with lymphoma last year with a prognosis of just a few months to live. I opted to try the CHOP protocol which brought her into remission. She was able to go about 4 months once treatments were finished before starting again and is now in remission a second time and doing very well. We are coming up on 1 year since since her diagnosis and the extra *quality* time with her has been priceless. Other than needing a treatment every couple of weeks to keep the cancer at bay, she is still acting her normal, happy, playful, and loving self. I have cried many tears of gratitude for her Healthy Paws coverage. I highly recommend this pet insurance.
Insurer: Healthy Paws
By: Margaret
Terrible customer service, great at avoiding paying claims
I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.
Insurer: Fetch
By: Steven
Terrible customer service, great at avoiding paying claims
I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.
Insurer: Fetch Canada
By: Steven